1. Accessible Information Standard

    Report -

    How do GP practices in Islington make their services accessible to patients with a communication support need?

  2. Islington Reablement Service

    Report -

    The reablement service supports people to regain independence following a period of ill-health, usually involving a stay in hospital.

  3. Personal Health Budgets

    Report -

    Gathering views from speakers of English as a second language

  4. Community research 2018

    Report -

    Self-care, social issues affecting health, and care delivered closer to home

  5. How well do local health and care services support the needs of people with autism?

    Report -

    Throughout the Autumn of 2016 we spoke with Islington residents with Autism Spectrum Condition, and with their families.

  6. Black and minority ethnic groups accessing services in Islington 2016/17

    Report -

    207 local residents gave us their views on pharmacy, lifestyle and well-being, A&E, interpreting services, and GP referrals.

  7. Phoning Adult Social Services

    Report -

    People told us it was too hard to reach social workers by phone. We decided to help the service to improve.

  8. Emergency department, general practice, or pharmacy services?

    Report -

    A number of people use hospital emergency departments when they could be seen by a GP or in their local pharmacy. What factors influence how we decide where we need to be seen?

  9. Home care

    Report -

    Stories from service users in Islington

  10. Black and minority ethnic groups accessing services in Islington 2015/16

    Report -

    Local residents gave us their views on hospital appointments and patient choice, GP services, and keeping fit and healthy.

  11. Sexual health services

    Report -

    We asked local partners Community Language Support Services and Jannaty Women's Network to gather views from their clients on sexual health services.

  12. Access to primary care and social care services for Latin American Over 50s

    Report -

    We worked with the Latin American Women's Rights Service (LAWRS) and the Coalition of Latin Americans in the UK (CLAUK) to gather views from Islington residents

  13. Experiences of Integrated Care

    Report -

    Gathering views on Multi-Disciplinary Team pilots

  14. Interpreting services in GP practices

    Report -

    A mystery shopping project

  15. Experiences of Deaf service-users in local hospitals

    Report -

    Deaf service users raised a range of concerns about experiences in local hospitals.

  16. Meaningful activities in care homes and nursing homes in Islington

    Report -

    Our Enter and View volunteers have visited six care homes and nursing homes across the borough. They spoke to residents, their carers and relatives, and to staff.

  17. Bright Beginnings

    Report -

    Healthwatch Islington was commissioned by Manor Gardens Welfare Trust to provide an independent evaluation of the Bright Beginnings project.

  18. Local residents with learning disabilities talk about services provided by Whittington Health

    Report -

    We spoke to 28 learning disabled residents and support workers to capture their views on emergency care, the use of digital technology, and health services located in the community.

  19. Social prescribing and navigation services in Islington

    Report -

    We spoke to 154 residents from migrant communities about their experiences of social prescribing and navigation services

  20. Mental health and wellbeing for the Deaf community November 2019 meeting

    Report -

    A summary of this meeting

  21. Mental health support services for migrant communities in Islington

    Report -

    We interviewed 73 residents from migrant communities who were living with mental health issues find out what their experiences were of accessing the support available in the borough.

  22. Our annual report 2019/20

    Report -

    Last year, we engaged with over 2300 residents. 650 people shared their stories about health and social care, and we made 25 recommendations to services about the improvements that people would like to see.

  23. The impact of Covid-19: Community feedback on life during lockdown

    Report -

    We surveyed 200 local residents, 180 of whom were from migrant communities. We asked them about their experiences of lockdown, and of the coronavirus pandemic more broadly.

  24. Living in Islington: Resident views

    Report -

    The Fairer Together Partnership has been established to bring together a range of organisations in Islington to confront the challenges local people are facing.

  25. Providing information and support to migrant communities in Islington affected by Covid-19

    Report -

    We supported 680 residents from migrant communities with a range of issues related to the pandemic, and helped 1698 local people get access to reliable information about coronavirus.

  26. Carers Survey 2021: Feedback from local residents with a caring role

    Report -

    During January and February 2021, we spoke to 44 carers over the phone about their experiences and the services with which they engage.

  27. From Digital Exclusion to Inclusion

    Report -

    We know that there is a huge digital divide in Islington and that this is likely to exacerbate existing inequality if we don’t take joined-up action.

  28. Our annual report 2020-21

    Report -

    We engaged with and supported 2,189 residents with issues related to the COVID-19 pandemic this year. 781 people shared their experiences of health and social care.

  29. Healthwatch Islington response to NHS England consultation on non-emergency patient transport

    Report -

    We respond to the NHS England and NHS Improvement survey on the updated eligibility criteria for non-emergency patient transport.

  30. Arachne Greek Cypriot Women's Group

    Report -

    Healthwatch carried out an independent evaluation of 'Building and sustaining bridges of inclusion', Arachne's Lottery-funded advice and information project

  31. Manor Gardens Welfare Trust

    Report -

    Healthwatch was commissioned by Manor Gardens Welfare Trust to provide an independent evaluation of the 'Bright Beginnings' Project.

  32. Centre 404

    Report -

    Local funder Cloudesley recommended Healthwatch Islington to Centre 404 as an independent evaluator for their Supporting Families Service.

  33. Maya Centre

    Report -

    We evaluated the experience of offering and accessing counselling support remotely, from the perspective of Maya Centre staff, and service users.

  34. Let's Talk Inequality - Healthwatch response

    Report -

    Healthwatch responds to the Islington Council's call for evidence, sharing examples of inequality that we have come across in our recent work.

  35. Experiences of accessing a GP since the pandemic

    Report -

    Our online survey explored how local people's experiences of accessing a GP have changed since the pandemic

  36. Our annual report 2021-2022

    Report -

    We engaged with over 2,200 residents, providing information, digital support, and gathering views on accessing health and care services, experiences of Long Covid, and the wider impact of the pandemic.

  37. Nafsiyat: Intercultural Therapeutic Support: An Evaluation

    Report -

    Nafsiyat is a charity offering intercultural therapy in over 20 languages to people from diverse cultural communities. They asked us to evaluate their Intercultural Therapy Service for Bengali and Sylheti speakers.

  38. Mystery shopping the accessibility of Islington pharmacies

    Report -

    Healthwatch Islington volunteers and staff visited 40 Islington pharmacies. The aim of these visits was to observe the physical space of the pharmacy and comment on its accessibility.

  39. Challenging Inequalities Self-Assessment Toolkit

    Report -

    Progressing Equality Through Mental Health Commissioning and Mental Health Service Delivery

  40. Residents from communities experiencing health inequalities share feedback on health services

    Report -

    We asked people about their experiences of seeing a GP, using pharmacy services and getting treatment for Long Covid.

  41. The experiences of LGBTQI+ residents when accessing Islington services including health, care and housing

    Report -

    LGBTQI+ residents shared their experiences of accessing health, mental health, social care, and housing services.

  42. Residents from communities experiencing health inequalities share feedback on cancer screening services

    Report -

    We asked people about their experiences of cervical screening, bowel cancer screening, and breast screening services.

  43. Feedback on smoking cessation and pulmonary rehabilitation services in Islington

    Report -

    We spoke to 98 smokers and ex-smokers from communities experiencing health inequalities.

  44. Summary of analysis of Islington General Practice websites

    Report -

    Our analysis of GP websites in January 2023

  45. Our annual report 2022-2023

    Report -

    It's been a great year of growth for Healthwatch Islington. We are the independent champion for people who use health and social care services in the borough.

  46. Raising awareness of hypertension in Islington

    Report -

    We helped over 1,300 people improve their understanding of hypertension.

  47. Islington patients managing long-term conditions give feedback on their annual health checks and patterns of physical activity

    Report -

    We asked over 500 residents with long-term health conditions what they wanted from their yearly check-ups and how their health affected their physical activity patterns.

  48. Supporting the uptake of cervical screening within the Somali and Turkish speaking communities in Islington

    Report -

    Guided by learning from a Public Health Cancer Needs analysis, and support from North Central London Cancer Alliance, the project has focused on supporting uptake of cervical screening in the Somali and Turkish Communities