Experiences of accessing a GP since the pandemic

Summary

Healthwatch Islington ran an online survey between September and December 2021 to find out if and how the experience of accessing the GP had changed during the pandemic.

• 70 people completed the survey
• Respondent numbers are modest so we can't draw too many hard and fast conclusions from the findings of this survey. Nevertheless, when viewed alongside other data that is available to commissioners, we hope that this feedback will help to shine a light on aspects of GP access that service users still find to be problematic.
• The survey was offered online so does not capture the views of our most digitally excluded residents.