Experiences of Deaf service-users in local hospitals

Deaf service users raised a range of concerns about experiences in local hospitals.
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Summary

Deaf service users raised a range of concerns about experiences in local hospitals, these included:

  • a lack of staff understanding about being Deaf
  • a lack of interpreting available to service users even following a GP referral that highlights this need
  • a lack of information about whether an interpreter will be at an appointment
  • a lack of suitably qualified interpreters

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Experiences of Deaf service-users in local hospitals

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