Nafsiyat: Intercultural Therapeutic Support: An Evaluation

Nafsiyat is a charity offering intercultural therapy in over 20 languages to people from diverse cultural communities. They asked us to evaluate their Intercultural Therapy Service for Bengali and Sylheti speakers.
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Summary

  • We spoke to 8 clients and 3 members of staff using semi-structured interviews
  • The therapy service is delivered in partnership with Islington Bangladesh Association, which often has a longstanding relationship with the clients. This helps foster a sense of trust and makes the service offered by Nafsiyat more accessible. Clients valued the support given by Islington Bangladesh Association to prepare them for counselling.
  • Being supported by a therapist with an intercultural approach who understood their experiences as a person of colour with a shared language and an understanding of their beliefs helped the clients to open up and get the most out of the therapeutic experience.
  • Some of the therapists also work for other providers including the NHS. It was easier for therapists to tap into external, practical support for clients outside of the NHS model.

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Nafsiyat Evaluation