1. What is the future of adult social care?

    News -

    The social care system is under huge pressure. What does the future hold?

  2. Dementia services for Islington

    Advice and Information -

    Support available in Islington for residents with dementia, or with concerns about their memory.

  3. Helping local community groups give residents good information about health services

    News -

    Health information workshops are helping communities that don't have English as a first language to access services for conditions such as diabetes and stroke.

  4. NHS funded social prescribing and navigation services are not reaching migrant communities in Islington

    News -

    Residents that don't have English as a first language are not using NHS commissioned social prescribing and navigation services. Community organisations are having to bridge this gap.

  5. The Supporting Families Service

    Report -

    We spoke to 24 family carers of people with learning disabilities, two staff members, and three teams from referring agencies. We wanted to understand what the service does well, and suggest ways in which it might be further improved.

  6. The Supporting Families Service at Centre 404

    News -

    We spoke to parents of children with learning disabilities to find out what they valued about this service, and to ask if there was anything that could be improved.

  7. What support can I get as a carer?

    Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

  8. Carers Survey 2021: Feedback from local residents with a caring role

    Report -

    During January and February 2021, we spoke to 44 carers over the phone about their experiences and the services with which they engage.

  9. What do carers need?

    News -

    We interviewed 44 unpaid/family carers over the phone. We asked them what extra support would make the biggest difference to their lives.

  10. Let's Talk Inequality

    Response -

    Islington is a borough of stark inequalities. We want to see services and support designed around the needs of those residents experiencing this inequality.

  11. Let's Talk Inequality - Healthwatch response

    Report -

    Healthwatch responds to the Islington Council's call for evidence, sharing examples of inequality that we have come across in our recent work.

  12. We'd like to hear from people using home care services

    News -

    We can point you in the right direction if you need help accessing other health or care services. We'd also like to hear your views on the care you receive at home.

  13. Our best practice coordinator for carers engagement gets to work

    News -

    We'll be supporting the North Central London Mental Health Trust to learn from best practices across the region to improve the experience of carers

  14. Accessible Information Standard

    Report -

    How do GP practices in Islington make their services accessible to patients with a communication support need?

  15. How do our GP practices make their services accessible?

    News -

    Our volunteers visited all the GP practices in the borough to get a sense of how easy it is for them to meet the Accessible Information Standard.

  16. Helping local residents from refugee and migrant communities use their smartphones to stay healthy

    News -

    An innovative partnership to improve wellbeing launched yesterday.

  17. Meet Seraphine

    Blog -

    Seraphine joined Healthwatch Islington as a volunteer during the pandemic

  18. Women at the Islington Bangladesh Association are using their smartphones to stay healthy

    News -

    Women who participated in the Log On project told us what they have learned.

  19. Personal Health Budgets

    Report -

    Gathering views from speakers of English as a second language

  20. Community feedback on Personal Health Budgets

    News -

    A Personal Health Budget allows patients with long term health conditions to take greater control of their healthcare and support.

  21. Community research 2018

    Report -

    Self-care, social issues affecting health, and care delivered closer to home

  22. Local organisations publish joint report showing how their communities experience health services

    News -

    Diverse Communities Health Voice gathers the views of black and minority ethnic communities that don't speak English as a first language.

  23. Black and minority ethnic groups accessing services in Islington 2016/17

    Report -

    207 local residents gave us their views on pharmacy, lifestyle and well-being, A&E, interpreting services, and GP referrals.

  24. Emergency department, general practice, or pharmacy services?

    Report -

    A number of people use hospital emergency departments when they could be seen by a GP or in their local pharmacy. What factors influence how we decide where we need to be seen?

  25. Black and minority ethnic groups accessing services in Islington 2015/16

    Report -

    Local residents gave us their views on hospital appointments and patient choice, GP services, and keeping fit and healthy.

  26. Sexual health services

    Report -

    We asked local partners Community Language Support Services and Jannaty Women's Network to gather views from their clients on sexual health services.

  27. Access to primary care and social care services for Latin American Over 50s

    Report -

    We worked with the Latin American Women's Rights Service (LAWRS) and the Coalition of Latin Americans in the UK (CLAUK) to gather views from Islington residents

  28. Interpreting services in GP practices

    Report -

    A mystery shopping project

  29. Experiences of Deaf service-users in local hospitals

    Report -

    Deaf service users raised a range of concerns about experiences in local hospitals.

  30. Women from the Islington Somali Community are using their phones to support their wellbeing

    News -

    Women who participated in the Log On project tell us how their smartphones are helping them to feel connected.

  31. Social care and disability - then and now

    Blog -

    A new blog about the experience of care services from the perspective of a long time Islington resident with disability

  32. Seven things Deaf patients told us about GP services

    News -

    We held a focus group with Deaf patients in December 2108. We discussed GP services broadly. We also gathered views on urgent and same day services in particular.

  33. Social care and disability - then and now

    Blog -

    A second blog about the experience of care services from the perspective of a long time Islington resident with disability

  34. Bright Beginnings

    Report -

    Healthwatch Islington was commissioned by Manor Gardens Welfare Trust to provide an independent evaluation of the Bright Beginnings project.

  35. Local residents with learning disabilities talk about services provided by Whittington Health

    Report -

    We spoke to 28 learning disabled residents and support workers to capture their views on emergency care, the use of digital technology, and health services located in the community.

  36. Social prescribing and navigation services in Islington

    Report -

    We spoke to 154 residents from migrant communities about their experiences of social prescribing and navigation services

  37. Social prescribing in action: how Islington Bangladesh Association supports clients who struggle to access health and care services

    News -

    Social prescribing is a means by which people can be referred to non-clinical activities designed to support health and wellbeing.

  38. Social prescribing in action: helping refugees from East Africa and other Arabic speakers

    News -

    Social prescribing is a means by which people can be referred to non-clinical activities designed to support health and wellbeing.

  39. Community organisations are supporting their clients to be 'social prescription ready'

    News -

    Social prescribing is a means by which people can be referred to non-clinical activities designed to support health and wellbeing. But sometimes clients' basic needs must be satisfied before social prescribing can be effective.

  40. Mental health and wellbeing for the Deaf community November 2019 meeting

    Report -

    A summary of this meeting

  41. Our position on Patient Transport Services

    Response -

    We'd like to see clearer eligibility criteria, and better access to the service for patients with communication support needs.

  42. Mental health support services for migrant communities in Islington

    Report -

    We interviewed 73 residents from migrant communities who were living with mental health issues find out what their experiences were of accessing the support available in the borough.

  43. More mother tongue counselling services are needed to support migrant communities in Islington

    News -

    The coronavirus pandemic means that many of us are isolated from friends and family. Mental health support has never been more important. Our latest report investigates how well these services meet the needs of migrant communities in Islington.

  44. Local residents share their views on mental health support services

    News -

    In stressful times services that support our mental health are even more important. We spoke to residents from Islington's migrant communities to better understand their experiences.

  45. Healthwatch supports community organisations to go digital in the fight against coronavirus

    News -

    Healthwatch has been providing digital training and support to local voluntary organisations to help them to better support their volunteers and the communities they serve whilst social distancing measures are in place.

  46. Our annual report 2019/20

    Report -

    Last year, we engaged with over 2300 residents. 650 people shared their stories about health and social care, and we made 25 recommendations to services about the improvements that people would like to see.

  47. Why are so few people from black and minority ethnic backgrounds taking part in Covid vaccine trials?

    News -

    The biomedical research team from University College Hospital wants to better understand the reasons why BME people are underrepresented in vaccine trials.