1. Meet Ibrahim

    Blog -

    Ibrahim is a student mental health nurse. He volunteers for Healthwatch as a Digital Champion.

  2. What is the future of adult social care?

    News -

    The social care system is under huge pressure. What does the future hold?

  3. GP services for Islington residents in residential care

    Report -

    We spoke to care home residents, next of kin, and staff about their experiences of GP services that are delivered in the care home setting.

  4. Care home visits

    Report -

    We visited Bridgeside Lodge Care Centre, Cheverton Lodge Care Home, The Highgate Nursing Home, and Muriel Street Resource Centre.

  5. Experiences of the Integrated Care Ageing Team Service

    Report -

    We carried out interviews with residents, relatives and staff in local care homes.

  6. Meaningful activities in care homes and nursing homes in Islington

    Report -

    Our Enter and View volunteers have visited six care homes and nursing homes across the borough. They spoke to residents, their carers and relatives, and to staff.

  7. We asked residents, relatives and staff what they thought about the activities offered in local care homes

    News -

    Our volunteers have visited six care homes and nursing homes across the borough. They spoke to residents, their carers and relatives, and to staff.

  8. Care homes: understanding your rights

    Advice and Information -

    Choosing a care home can be daunting and it's important to have the right information. Find out more about your rights and how to complain if you are not happy.

  9. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  10. Local care home residents are well supported with their oral health

    News -

    Our volunteers visited six local care homes, speaking to residents, relatives and staff. We also met with the Oral Health Promotion Team from Whittington Health.

  11. Oral health in Islington care homes

    Report -

    We visited six homes, speaking to 46 residents, 24 relatives and 31 staff. We wanted to see how residents were supported with their oral health and whether there was any room for improvement.

  12. Our annual report 2019/20

    Report -

    Last year, we engaged with over 2300 residents. 650 people shared their stories about health and social care, and we made 25 recommendations to services about the improvements that people would like to see.

  13. COVID-19: What you need to know when visiting a care home

    Advice and Information -

    Take a look at what the latest guidance around visiting your loved ones in care homes means in practice.

  14. Islington care homes: experiences of accessing health services for residents

    Report -

    We asked care home managers about access to health services for their residents.

  15. Dementia services for Islington

    Advice and Information -

    Support available in Islington for residents with dementia, or with concerns about their memory.

  16. Helping local community groups give residents good information about health services

    News -

    Health information workshops are helping communities that don't have English as a first language to access services for conditions such as diabetes and stroke.

  17. Speaking to residents who have been affected by memory loss, from Islington's Greek and Somali speaking communities

    News -

    As part of our work on the NHS Long Term Plan, we've been looking at dementia services.

  18. Seven pieces of information that you should expect to receive after being diagnosed with dementia

    Advice and Information -

    Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.

  19. NHS Long Term Plan

    Report -

    Local Healthwatch from Barnet, Camden, Enfield, Haringey and Islington organised surveys, focus groups and interviews to find out what people thought of existing NHS services and to get ideas on how to make services better.

  20. Hearing conditions and hearing loss

    Advice and Information -

    12 million people in the UK have hearing loss, around 4.4million are of working age.

  21. Accessible Information Standard

    Report -

    How do GP practices in Islington make their services accessible to patients with a communication support need?

  22. How do our GP practices make their services accessible?

    News -

    Our volunteers visited all the GP practices in the borough to get a sense of how easy it is for them to meet the Accessible Information Standard.

  23. Helping local residents from refugee and migrant communities use their smartphones to stay healthy

    News -

    An innovative partnership to improve wellbeing launched yesterday.

  24. Meet Seraphine

    Blog -

    Seraphine joined Healthwatch Islington as a volunteer during the pandemic

  25. Women at the Islington Bangladesh Association are using their smartphones to stay healthy

    News -

    Women who participated in the Log On project told us what they have learned.

  26. Personal Health Budgets

    Report -

    Gathering views from speakers of English as a second language

  27. Community feedback on Personal Health Budgets

    News -

    A Personal Health Budget allows patients with long term health conditions to take greater control of their healthcare and support.

  28. Community research 2018

    Report -

    Self-care, social issues affecting health, and care delivered closer to home

  29. Local organisations publish joint report showing how their communities experience health services

    News -

    Diverse Communities Health Voice gathers the views of black and minority ethnic communities that don't speak English as a first language.

  30. Black and minority ethnic groups accessing services in Islington 2016/17

    Report -

    207 local residents gave us their views on pharmacy, lifestyle and well-being, A&E, interpreting services, and GP referrals.

  31. Emergency department, general practice, or pharmacy services?

    Report -

    A number of people use hospital emergency departments when they could be seen by a GP or in their local pharmacy. What factors influence how we decide where we need to be seen?

  32. Black and minority ethnic groups accessing services in Islington 2015/16

    Report -

    Local residents gave us their views on hospital appointments and patient choice, GP services, and keeping fit and healthy.

  33. Sexual health services

    Report -

    We asked local partners Community Language Support Services and Jannaty Women's Network to gather views from their clients on sexual health services.

  34. Access to primary care and social care services for Latin American Over 50s

    Report -

    We worked with the Latin American Women's Rights Service (LAWRS) and the Coalition of Latin Americans in the UK (CLAUK) to gather views from Islington residents

  35. Interpreting services in GP practices

    Report -

    A mystery shopping project

  36. Experiences of Deaf service-users in local hospitals

    Report -

    Deaf service users raised a range of concerns about experiences in local hospitals.

  37. Women from the Islington Somali Community are using their phones to support their wellbeing

    News -

    Women who participated in the Log On project tell us how their smartphones are helping them to feel connected.

  38. Social care and disability - then and now

    Blog -

    A new blog about the experience of care services from the perspective of a long time Islington resident with disability

  39. Seven things Deaf patients told us about GP services

    News -

    We held a focus group with Deaf patients in December 2108. We discussed GP services broadly. We also gathered views on urgent and same day services in particular.

  40. Social care and disability - then and now

    Blog -

    A second blog about the experience of care services from the perspective of a long time Islington resident with disability

  41. Bright Beginnings

    Report -

    Healthwatch Islington was commissioned by Manor Gardens Welfare Trust to provide an independent evaluation of the Bright Beginnings project.

  42. Local residents with learning disabilities talk about services provided by Whittington Health

    Report -

    We spoke to 28 learning disabled residents and support workers to capture their views on emergency care, the use of digital technology, and health services located in the community.

  43. NHS funded social prescribing and navigation services are not reaching migrant communities in Islington

    News -

    Residents that don't have English as a first language are not using NHS commissioned social prescribing and navigation services. Community organisations are having to bridge this gap.

  44. Social prescribing and navigation services in Islington

    Report -

    We spoke to 154 residents from migrant communities about their experiences of social prescribing and navigation services

  45. Social prescribing in action: how Islington Bangladesh Association supports clients who struggle to access health and care services

    News -

    Social prescribing is a means by which people can be referred to non-clinical activities designed to support health and wellbeing.

  46. Social prescribing in action: helping refugees from East Africa and other Arabic speakers

    News -

    Social prescribing is a means by which people can be referred to non-clinical activities designed to support health and wellbeing.

  47. Community organisations are supporting their clients to be 'social prescription ready'

    News -

    Social prescribing is a means by which people can be referred to non-clinical activities designed to support health and wellbeing. But sometimes clients' basic needs must be satisfied before social prescribing can be effective.

  48. Mental health and wellbeing for the Deaf community November 2019 meeting

    Report -

    A summary of this meeting

  49. Our position on Patient Transport Services

    Response -

    We'd like to see clearer eligibility criteria, and better access to the service for patients with communication support needs.