Islington care homes: experiences of accessing health services for residents

We asked care home managers about access to health services for their residents.
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Summary

Healthwatch staff and volunteers interviewed six managers of homes in Islington about access to health services for care home residents. We also hosted a virtual meeting for residents and relatives.

  • It was encouraging to hear how services adapted at the start of the pandemic to continue to provide care to some of our most vulnerable residents.
  • For dental care and eye care, some care homes seemed to have more responsive service provision¬†than others.
  • Hospital transport continues to be a big issue for care home residents.

Downloads

Experiences of accessing health services for care home residents