1. Meet Ibrahim

    Blog -

    Ibrahim is a student mental health nurse. He volunteers for Healthwatch as a Digital Champion.

  2. What is the future of adult social care?

    News -

    The social care system is under huge pressure. What does the future hold?

  3. GP services for Islington residents in residential care

    Report -

    We spoke to care home residents, next of kin, and staff about their experiences of GP services that are delivered in the care home setting.

  4. Care home visits

    Report -

    We visited Bridgeside Lodge Care Centre, Cheverton Lodge Care Home, The Highgate Nursing Home, and Muriel Street Resource Centre.

  5. Experiences of the Integrated Care Ageing Team Service

    Report -

    We carried out interviews with residents, relatives and staff in local care homes.

  6. Meaningful activities in care homes and nursing homes in Islington

    Report -

    Our Enter and View volunteers have visited six care homes and nursing homes across the borough. They spoke to residents, their carers and relatives, and to staff.

  7. We asked residents, relatives and staff what they thought about the activities offered in local care homes

    News -

    Our volunteers have visited six care homes and nursing homes across the borough. They spoke to residents, their carers and relatives, and to staff.

  8. Care homes: understanding your rights

    Advice and Information -

    Choosing a care home can be daunting and it's important to have the right information. Find out more about your rights and how to complain if you are not happy.

  9. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  10. Local care home residents are well supported with their oral health

    News -

    Our volunteers visited six local care homes, speaking to residents, relatives and staff. We also met with the Oral Health Promotion Team from Whittington Health.

  11. Oral health in Islington care homes

    Report -

    We visited six homes, speaking to 46 residents, 24 relatives and 31 staff. We wanted to see how residents were supported with their oral health and whether there was any room for improvement.

  12. Our annual report 2019/20

    Report -

    Last year, we engaged with over 2300 residents. 650 people shared their stories about health and social care, and we made 25 recommendations to services about the improvements that people would like to see.

  13. COVID-19: What you need to know when visiting a care home

    Advice and Information -

    Take a look at what the latest guidance around visiting your loved ones in care homes means in practice.

  14. Islington care homes: experiences of accessing health services for residents

    Report -

    We asked care home managers about access to health services for their residents.

  15. Annual Report 2018/19

    Report -

    Our annual report tells the story of our work over the past 12 months.

  16. Islington Patient Group November 2018 supporting materials

    Report -

    Find materials for this meeting of the Islington Patient Group.

  17. Community research 2018

    Report -

    Self-care, social issues affecting health, and care delivered closer to home

  18. Local organisations publish joint report showing how their communities experience health services

    News -

    Diverse Communities Health Voice gathers the views of black and minority ethnic communities that don't speak English as a first language.

  19. Our complaints process

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  20. Transforming Mental Health Services: Consultation response

    Report -

    Local community organisations would welcome stronger referral pathways, and the opportunity to develop dialogue with Camden and Islington NHS Foundation Trust.

  21. Healthwatch Islington is recruiting a Treasurer

    News -

    Get involved with Healthwatch Islington

  22. Healthwatch Islington bids farewell to two directors

    News -

    Directors Rose McDonald and Shelagh Prosser have stepped down from the Board at the end of their terms of office.

  23. Jana Witt is the new Chair of Healthwatch Islington

    News -

    Jana works as a Programme Manager in the healthcare sector and has a strong interest in promoting patient choice.

  24. SpeakUp2020: Share your views and help make the NHS better

    News -

    New campaign calls on the public to share their experiences of NHS services to help make care better for all.

  25. Our position on Patient Transport Services

    Response -

    We'd like to see clearer eligibility criteria, and better access to the service for patients with communication support needs.

  26. How to use Zoom

    Report -

    A brief introduction to Zoom - giving guidance on how to join a virtual meeting.

  27. Our volunteers are helping local residents to get the most out of their devices, and keep connected in troubled times

    News -

    With social distancing measures in place, we're doing more and more essential tasks online. Our digital champions make sure that local residents that need some support don't get left behind.

  28. Help health and social care services recover from COVID-19 #BecauseWeAllCare

    News -

    Two-thirds of people in England say they are more likely to act to improve health and social care services since the outbreak of COVID-19. Help services improve and join our campaign #BecauseWeAllCare to encourage people to share their experience.

  29. DIGITAL INCLUSION: Local residents in social housing and sheltered accommodation improve their skills

    News -

    We're doing more and more essential tasks online. Our digital champions offer support and encouragement to local residents who are learning how to use digital platforms.

  30. Improvements in mental health support services for migrant communities in Islington

    Blog -

    Feedback we received from residents and local organisations supporting migrant communities is helping make mental health services easier to access for people from diverse cultural backgrounds

  31. It's a dog's life on Whatsapp - Islington pet owner learns new digital tricks

    News -

    Patsy used to just use her phone for making calls. Now she can use it to to share photos of her beloved dog with her friends. We hope this is just the start of her digital journey.

  32. Our position on digital inclusion

    Response -

    Digital can be for anyone, but it isn’t for everyone.

  33. Healthwatch volunteer wins prestigious local award

    News -

    Our congratulations go to David Mallory, who has been recognised as a champion among Digital Champions

  34. From Digital Exclusion to Inclusion

    Report -

    We know that there is a huge digital divide in Islington and that this is likely to exacerbate existing inequality if we don’t take joined-up action.

  35. Ten top tips for using e-consult

    Report -

    Here are ten top tips for using e-consult

  36. Our annual report 2020-21

    Report -

    We engaged with and supported 2,189 residents with issues related to the COVID-19 pandemic this year. 781 people shared their experiences of health and social care.

  37. We respond to the NHS England consultation on the eligibility criteria for non-emergency patient transport

    Response -

    We continue to hear reports from residents that the Non-Emergency Patient Transport Service doesn’t work well for them. Lack of clarity in the wording of eligibility criteria creates ambiguity, confusion, and unfairness.

  38. Healthwatch Islington is recruiting new board members

    News -

    We're seeking participation from people from Black and Asian backgrounds. We are also looking for people who may have experience as a family carer, or who use health services regularly.

  39. Commissioners answer your questions about the new Integrated Care System

    News -

    Integrated Care Systems go live in April 2022 and will change the way health and care services are planned and delivered. Commissioners told Healthwatch how the new system and structures should improve on the old.

  40. Healthwatch Islington shortlisted for prestigious national award

    News -

    Healthwatch Islington has been shortlisted for the work of our volunteer team in a major national awards scheme.

  41. Healthwatch Islington wins prestigious national award

    News -

    Local health champion wins ‘Celebrating our volunteer team’ category in major national awards scheme.

  42. Healthwatch Islington will continue to deliver the Healthwatch service for Islington

    News -

    We have been awarded a contract of up to nine years starting from 1 April 2022.

  43. Our annual report 2021-2022

    Report -

    We engaged with over 2,200 residents, providing information, digital support, and gathering views on accessing health and care services, experiences of Long Covid, and the wider impact of the pandemic.

  44. Spotlight on volunteering

    Blog -

    Jenni volunteers as a Health Champion. As Covid restrictions ease we are looking forward to getting back out into the community and speaking to local residents again.

  45. Our advice and information service will go the extra mile for more vulnerable residents

    Blog -

    Our advice and information worker wrote nearly 30 emails and made over 40 phone calls to get Paul the support to which he was entitled.

  46. Meet Julia

    Blog -

    Julia volunteers for Healthwatch as a Health Champion and as a Digital Champion. Here she talks about why she volunteers and how she benefits.

  47. Our annual report 2022-2023

    Report -

    It's been a great year of growth for Healthwatch Islington. We are the independent champion for people who use health and social care services in the borough.