1. Interpreting services in GP practices

    Report -

    A mystery shopping project

  2. Experiences of the Integrated Care Ageing Team Service

    Report -

    We carried out interviews with residents, relatives and staff in local care homes.

  3. Customer Service in GP reception areas

    Report -

    A mystery shopping project

  4. NHS Complaints Insight

    Report -

    We carried out some work on local complaints processes in Islington.

  5. Experiences of Integrated Care

    Report -

    Gathering views on Multi-Disciplinary Team pilots

  6. Mental health services for young adults

    Report -

    50 young adults from a range of vulnerable backgrounds gave us their views on mental health, and the mental health support services they would find most useful.

  7. GP online services in Islington

    Report -

    To gather local people's views on the online GP appointment booking service, we created a survey.

  8. Care home visits

    Report -

    We visited Bridgeside Lodge Care Centre, Cheverton Lodge Care Home, The Highgate Nursing Home, and Muriel Street Resource Centre.

  9. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

  10. Mystery shopping: Healthcare Travel Costs

    Report -

    Healthwatch mystery shoppers phoned GP surgeries and visited local hospitals to see how easy it was to make a claim for reimbursement under the Healthcare Travel Costs Scheme.

  11. Islington Patient Group Meeting

    Event -

  12. Face-to-face digital support session

    Event -

  13. Face-to-face digital support session

    Event -

  14. Face-to-face digital support session

    Event -

  15. Face-to-face digital support session

    Event -

  16. Face-to-face digital support session

    Event -

  17. Winter Wellness fact sheet

    Report -

    Correct as of 26 January 2022

  18. Face-to-face digital support session

    Event -

  19. Hearing conditions and hearing loss

    Event -

  20. Community Physiotherapy explained

    Event -

  21. Healthwatch Islington will continue to deliver the Healthwatch service for Islington

    News -

    We have been awarded a contract of up to nine years starting from 1 April 2022.

  22. North Central London Fertility Services Review

    Response -

    Healthwatch Islington is pleased that the new fertility policy for North Central London will follow the guidance produced by the National Institute for Health and Care Excellence.

  23. Islington care homes: experiences of accessing health services for residents

    Report -

    We asked care home managers about access to health services for their residents.

  24. Healthwatch hears from care home managers about services supporting the health of their residents

    News -

    As we come out of the pandemic, we asked care home managers how easy it was to get support for their residents from GPs, dentists, opticians, community health, and hospital transport services.

  25. Experiences of accessing NHS dental services since the pandemic

    Report -

    Many people have reported difficulties accessing NHS dental services in Islington since the pandemic.

  26. Patients who don't already have an NHS dentist are finding it harder to access treatment

    News -

    Our latest report shares local people's experiences of trying to access NHS dentistry in Islington since the pandemic

  27. Patients with high levels of need have struggled to access dental treatment on the NHS

    News -

    Our latest report shares local people's experiences of trying to access NHS dentistry in Islington since the pandemic

  28. Let's Talk Inequality

    Response -

    Islington is a borough of stark inequalities. We want to see services and support designed around the needs of those residents experiencing this inequality.

  29. Let's Talk Inequality - Healthwatch response

    Report -

    Healthwatch responds to the Islington Council's call for evidence, sharing examples of inequality that we have come across in our recent work.

  30. Experiences of accessing a GP since the pandemic

    Report -

    Our online survey explored how local people's experiences of accessing a GP have changed since the pandemic

  31. Your questions about community physiotherapy answered

    News -

    Speakers from Whittington Health Community Services and the Islington GP Federation answered questions about community-based physio services in Islington.

  32. What medical support are you entitled to if you’re new to the UK?

    Advice and Information -

    For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.

  33. Face-to-face digital support session

    Event -

  34. Face-to-face digital support session

    Event -

  35. Face-to-face digital support session

    Event -

  36. Face-to-face digital support session

    Event -

  37. Face-to-face digital support session

    Event -

  38. Bowel Cancer Event

    Event -

  39. Oral Health Event

    Event -

  40. Digital workshop: Energy saving tips and advice

    Event -

  41. Digital workshop: Emails and attachments

    Event -

  42. Digital workshop: Introduction to Excel

    Event -

  43. Long Covid Case studies: Rebecca's Story

    News -

    We've been working with Healthwatch organisations across North Central London to gather local people's experiences of Long Covid. Our aims are to identify any gaps in current provision and support the better development of services.

  44. Experiences of Long Covid in North Central London

    Report -

    New Healthwatch report into Long Covid in North Central London

  45. Long Covid Case studies: Claire's Story

    News -

    We've been working with Healthwatch organisations across North Central London to gather local people's experiences of Long Covid. Our aims are to identify any gaps in current provision and support the better development of services.

  46. Hearing conditions and hearing loss

    Advice and Information -

    12 million people in the UK have hearing loss, around 4.4million are of working age.

  47. Find out about high blood pressure

    Advice and Information -

    One in five people in Islington have high blood pressure but only half know that they do. Left untreated, high blood pressure can lead to heart attack and stroke. The only way to find out whether you have high blood pressure is to get it measured.

  48. Meet Seraphine

    Blog -

    Seraphine joined Healthwatch Islington as a volunteer during the pandemic

  49. Meet Ibrahim

    Blog -

    Ibrahim is a student mental health nurse. He volunteers for Healthwatch as a Digital Champion.