1. Health and care services accessible to all

    Response -

    By not making our services inclusive we deny access to people who are entitled to health and social care support, and we unintentionally discriminate.

  2. Islington residents tell us what they think about remote health appointments

    Blog -

    Although more face-to-face appointments will be available once the pandemic is over, video and phone consultations are likely here to stay. We can help services understand the impact of this change by sharing our feedback.

  3. Carers Survey 2021: Feedback from local residents with a caring role

    Report -

    During January and February 2021, we spoke to 44 carers over the phone about their experiences and the services with which they engage.

  4. From Digital Exclusion to Inclusion

    Report -

    We know that there is a huge digital divide in Islington and that this is likely to exacerbate existing inequality if we don’t take joined-up action.

  5. What are people telling us about e-consult?

    News -

    For patients who are comfortable using computers e-consult can be a convenient and user-friendly method of getting in contact with the GP surgery. For patients who struggle with or cannot use computers, e-consult can be a serious barrier to access.

  6. Community organisations work together to help residents make informed choices about the COVID-19 vaccine

    News -

    Our Diverse Communities partnership has been helping residents with disabilities or those that don't have English as a first language to get the answers they need.

  7. Our annual report 2020-21

    Report -

    We engaged with and supported 2,189 residents with issues related to the COVID-19 pandemic this year. 781 people shared their experiences of health and social care.

  8. Healthwatch celebrates the return of face-to-face digital support sessions

    Blog -

    It's been a big week for our digital support programme and our wider work to promote digital inclusion. Philippa Russell, our Community Link Worker, shares her thoughts.

  9. Healthwatch helps to drive forward a new borough-wide strategy to promote digital inclusion

    News -

    Last month we launched a report examining the issue of digital exclusion in the borough. We're happy to say we'll now be working with Islington Council to help them co-produce a new digital inclusion strategy.

  10. We respond to the NHS England consultation on the eligibility criteria for non-emergency patient transport

    Response -

    We continue to hear reports from residents that the Non-Emergency Patient Transport Service doesn’t work well for them. Lack of clarity in the wording of eligibility criteria creates ambiguity, confusion, and unfairness.

  11. Healthwatch Islington response to NHS England consultation on non-emergency patient transport

    Report -

    We respond to the NHS England and NHS Improvement survey on the updated eligibility criteria for non-emergency patient transport.

  12. Top tips for staying safe on the internet

    News -

    To celebrate Get Online Week our volunteer digital champions and digital partners share their favourite tips for staying safe online.

  13. Healthwatch Islington is recruiting new board members

    News -

    We're seeking participation from people from Black and Asian backgrounds. We are also looking for people who may have experience as a family carer, or who use health services regularly.

  14. Healthwatch Islington wins prestigious national award

    News -

    Local health champion wins ‘Celebrating our volunteer team’ category in major national awards scheme.

  15. Maya Centre

    Report -

    We evaluated the experience of offering and accessing counselling support remotely, from the perspective of Maya Centre staff, and service users.