1. Moorfields Eye Hospital gets a big thumbs up from outpatients

    News -

    Healthwatch volunteers visited Moorfields Eye Hospital three times last year to speak to outpatients.

  2. Seven things Deaf patients told us about GP services

    News -

    We held a focus group with Deaf patients in December 2108. We discussed GP services broadly. We also gathered views on urgent and same day services in particular.

  3. Talking to patients using health centres in Islington

    News -

    Healthwatch volunteers from London Metropolitan University have carried out over 80 interviews with patients accessing community services like podiatry, physiotherapy, and blood testing.

  4. Talking to even more patients at the walk in centre on Ritchie Street

    News -

    The Health and Care Scrutiny Committee asked for more information on how changes to the way urgent appointments are accessed would affect patients currently using the walk in centre.

  5. We asked outpatients at the Whittington whether they felt the hospital provided good information about their appointments.

    News -

    We visited the Imaging Department, and the Fracture and Antenatal Clinics. Most people felt the hospital was doing a good job, but there was still some room for improvement.

  6. Healthwatch Islington is recruiting a Treasurer

    News -

    Get involved with Healthwatch Islington

  7. How we helped one elderly patient regain access to hospital transport services

    News -

    Islington patient with long term health conditions makes good use of our information and signposting service.

  8. We asked residents, relatives and staff what they thought about the activities offered in local care homes

    News -

    Our volunteers have visited six care homes and nursing homes across the borough. They spoke to residents, their carers and relatives, and to staff.

  9. Local maternity project has helped refugee and migrant women to improve their physical health and mental wellbeing

    News -

    Maternity mentors have helped refugee and migrant women during pregnancy and early parenthood to access appropriate services and information, and overcome language and cultural barriers.

  10. Healthwatch Islington bids farewell to two directors

    News -

    Directors Rose McDonald and Shelagh Prosser have stepped down from the Board at the end of their terms of office.

  11. Jana Witt is the new Chair of Healthwatch Islington

    News -

    Jana works as a Programme Manager in the healthcare sector and has a strong interest in promoting patient choice.

  12. Helping to make Islington GP surgeries more autism friendly

    News -

    Mystery shopping by Healthwatch volunteers and feedback from local residents has led to improvements in service design.

  13. Helping local community groups give residents good information about health services

    News -

    Health information workshops are helping communities that don't have English as a first language to access services for conditions such as diabetes and stroke.

  14. Speaking to residents who have been affected by memory loss, from Islington's Greek and Somali speaking communities

    News -

    As part of our work on the NHS Long Term Plan, we've been looking at dementia services.

  15. Feedback on maternity services at the Whittington Hospital

    News -

    Whittington Health is planning how best to deliver services in the future. To help with this, they asked us to speak to local residents about a range of issues.

  16. People with learning disabilities give their views on emergency care

    News -

    Whittington Health is planning how best to deliver services in the future. To help with this, they asked us to speak to local residents about a range of issues.

  17. Local students share their thoughts on how a wellbeing service for young people should look

    News -

    We worked with students aged 16 to 18 from City and Islington College to design a wellbeing project for young people. Then we took the students to meet commissioners and share ideas.

  18. NHS funded social prescribing and navigation services are not reaching migrant communities in Islington

    News -

    Residents that don't have English as a first language are not using NHS commissioned social prescribing and navigation services. Community organisations are having to bridge this gap.

  19. Social prescribing in action: helping refugees from East Africa and other Arabic speakers

    News -

    Social prescribing is a means by which people can be referred to non-clinical activities designed to support health and wellbeing.

  20. Community organisations are supporting their clients to be 'social prescription ready'

    News -

    Social prescribing is a means by which people can be referred to non-clinical activities designed to support health and wellbeing. But sometimes clients' basic needs must be satisfied before social prescribing can be effective.

  21. Improved social, emotional and mental health offer for children and young people

    News -

    Islington Clinical Commissioning Group and Islington Council announce the integration of social, emotional and mental health services for children and young people

  22. Social prescribing in action: how Islington Bangladesh Association supports clients who struggle to access health and care services

    News -

    Social prescribing is a means by which people can be referred to non-clinical activities designed to support health and wellbeing.

  23. What makes for a good text reminder?

    News -

    Increasingly, health providers will text us a reminder ahead of our appointments to help us remember them. We like these reminders, but do we always get all the information we need?

  24. Local residents report difficulties booking patient transport services

    News -

    Call waiting times are unacceptable, and some carers report being refused permission to accompany elderly relatives.

  25. Our new programme of smartphone and tablet training kicks off on 9 December

    News -

    How long does it take to book a GP appointment on a smartphone? It's easier than you think.

  26. Vulnerable service users are no longer routinely being offered patient transport for hospital appointments and community health services

    News -

    Although eligibility rules have not changed, changes in how those rules are being applied mean that care home residents have been refused patient transport since DHL took over the contract in September.