What would an ideal wellbeing service look like?
It would be holistic. The students told us that they wanted mental health and wellbeing services to be delivered in community settings alongside other services and activities that young people need. They wanted a service that was comfortable, honest and professional. High on the list for outcomes were happiness, self-confidence, and helping the community.
Once their proposal for a wellbeing service was drafted, the students went to visit other professionals and venues across Islington to test their idea.
They visited Lift, a youth hub near Angel, which inspired them to realise the need to integrate youth activities with mental health support. They also visited St Pancras hospital. This visit helped them to understand how people were looked after in psychiatric hospitals and why a move from this building is now felt important for Camden and Islington NHS Foundation Trust.
The students asked the following commissioners and professionals about wellbeing services, using a consultation questionnaire they had designed themselves:
- Emma Whitby, chief executive of Healthwatch Islington
- Alice Clark, commissioning manager for adult mental health for Islington Council and Islington Clinical Commissioning Group
- Tanya Parr, retired commissioner of child and adolescent mental health services (CAMHS) in Islington
- Edward Cox, director of operational and service redesign for the St Pancras Transformation Programme
- Judith Samuel, youth manager at Lift
The students learnt what commissioners and providers of services felt about a young person’s wellbeing service. In particular they learnt that providers do best when they focus on what they are good at. It is also important to work with partners.