1. Report -

    We spoke to care home residents, next of kin, and staff about their experiences of GP services that are delivered in the care home setting.
  2. Report -

    We visited Bridgeside Lodge Care Centre, Cheverton Lodge Care Home, The Highgate Nursing Home, and Muriel Street Resource Centre.
  3. Report -

    We carried out interviews with residents, relatives and staff in local care homes.
  4. Report -

    Our Enter and View volunteers have visited six care homes and nursing homes across the borough. They spoke to residents, their carers and relatives, and to staff.
  5. Report -

    We visited six homes, speaking to 46 residents, 24 relatives and 31 staff. We wanted to see how residents were supported with their oral health and whether there was any room for improvement.
  6. Report -

    Last year, we engaged with over 2300 residents. 650 people shared their stories about health and social care, and we made 25 recommendations to services about the improvements that people would like to see.
  7. Report -

    We asked care home managers about access to health services for their residents.
  8. Report -

    Our annual report tells the story of our work over the past 12 months.
  9. Report -

    Find materials for this meeting of the Islington Patient Group.
  10. Report -

    Self-care, social issues affecting health, and care delivered closer to home
  11. Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.
  12. Report -

    Local community organisations would welcome stronger referral pathways, and the opportunity to develop dialogue with Camden and Islington NHS Foundation Trust.
  13. Report -

    A brief introduction to Zoom - giving guidance on how to join a virtual meeting.
  14. Report -

    We know that there is a huge digital divide in Islington and that this is likely to exacerbate existing inequality if we don’t take joined-up action.
  15. Report -

    Here are ten top tips for using e-consult
  16. Report -

    We engaged with and supported 2,189 residents with issues related to the COVID-19 pandemic this year. 781 people shared their experiences of health and social care.
  17. Report -

    We engaged with over 2,200 residents, providing information, digital support, and gathering views on accessing health and care services, experiences of Long Covid, and the wider impact of the pandemic.
  18. Report -

    It's been a great year of growth for Healthwatch Islington. We are the independent champion for people who use health and social care services in the borough.