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News and reports

Mother and son at Centre 404

The Supporting Families Service at Centre 404

We spoke to parents of children with learning disabilities to find out what they valued about this service, and to ask if there was anything that could be improved.
14 February 2020
News
Cover of Healthwatch report on the Supporting Families Service

Centre 404

Local funder Cloudesley recommended Healthwatch Islington to Centre 404 as an independent evaluator for their Supporting Families Service.
13 February 2020
Report

The Supporting Families Service

We spoke to 24 family carers of people with learning disabilities, two staff members, and three teams from referring agencies. We wanted to understand what the service does well, and suggest ways in which it might be further improved.
13 February 2020
Report

Oral health in Islington care homes

We visited six homes, speaking to 46 residents, 24 relatives and 31 staff. We wanted to see how residents were supported with their oral health and whether there was any room for improvement.
3 February 2020
Report
Elderly woman brushing her teeth

Local care home residents are well supported with their oral health

Our volunteers visited six local care homes, speaking to residents, relatives and staff. We also met with the Oral Health Promotion Team from Whittington Health.
3 February 2020
News
Women discussing whether they need to go to the doctor or a pharmacy

Should I see a pharmacist instead of a doctor?

Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.
20 January 2020
Advice and Information
Smiling man at an outdoor event

SpeakUp2020: Share your views and help make the NHS better

New campaign calls on the public to share their experiences of NHS services to help make care better for all.
13 January 2020
News
Patient with documentation

Registering with your GP: understanding your rights

People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
6 January 2020
Advice and Information
Care home resident

Vulnerable service users are no longer routinely being offered patient transport for hospital appointments and community health services

Although eligibility rules have not changed, changes in how those rules are being applied mean that care home residents have been refused patient transport since DHL took over the contract in September.
18 December 2019
News

Mental health and wellbeing for the Deaf community November 2019 meeting

A summary of this meeting
6 December 2019
Report
A dentist wearing a blue face mask

How can you find an NHS dentist?

Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems.
27 November 2019
Advice and Information
Trainers and participants at a smartphone training workshop

Our new programme of smartphone and tablet training kicks off on 9 December

How long does it take to book a GP appointment on a smartphone? It's easier than you think.
27 November 2019
News

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