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We spoke to parents of children with learning disabilities to find out what they valued about this service, and to ask if there was anything that could be improved.
We spoke to 24 family carers of people with learning disabilities, two staff members, and three teams from referring agencies. We wanted to understand what the service does well, and suggest ways in which it might be further improved.
We visited six homes, speaking to 46 residents, 24 relatives and 31 staff. We wanted to see how residents were supported with their oral health and whether there was any room for improvement.
Our volunteers visited six local care homes, speaking to residents, relatives and staff. We also met with the Oral Health Promotion Team from Whittington Health.
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
Although eligibility rules have not changed, changes in how those rules are being applied mean that care home residents have been refused patient transport since DHL took over the contract in September.