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The Recovery Centre Isledon Road
An Enter and View visit in November 2015 looking at mental health day services
11 February 2016
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I-HUB GP extended hours service
The IHUB offers weekend and evening appointments and is open to anyone registered with an Islington GP.
4 January 2016
Report
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Mystery shopping: Healthcare Travel Costs
Healthwatch mystery shoppers phoned GP surgeries and visited local hospitals to see how easy it was to make a claim for reimbursement under the Healthcare Travel Costs Scheme.
21 December 2015
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GP speaking to patient
10 top tips to get the most out of your GP appointment
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.
25 November 2015
Advice and Information
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Care home visits
We visited Bridgeside Lodge Care Centre, Cheverton Lodge Care Home, The Highgate Nursing Home, and Muriel Street Resource Centre.
18 November 2015
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GP online services in Islington
To gather local people's views on the online GP appointment booking service, we created a survey.
29 October 2015
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Mental health services for young adults
50 young adults from a range of vulnerable backgrounds gave us their views on mental health, and the mental health support services they would find most useful.
1 October 2015
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Sue and Geraldine volunteer for Healthwatch Islington
Meet Sue and Geraldine
Sue and Geraldine volunteer for our Enter and View team.
1 September 2015
Blog
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Experiences of Integrated Care
Gathering views on Multi-Disciplinary Team pilots
24 August 2015
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NHS Complaints Insight
We carried out some work on local complaints processes in Islington.
1 April 2015
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Customer Service in GP reception areas
A mystery shopping project
19 March 2015
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Experiences of the Integrated Care Ageing Team Service
We carried out interviews with residents, relatives and staff in local care homes.
6 February 2015
Report