Elderly man
Coronavirus: What does shielding mean?
From 23 March 2020, the Government is contacting around 1.5 million NHS patients by letter, with guidance and information on ‘shielding’. Here's some more information to help you understand what shielding means in practice.
31 March 2020
Advice and Information
Woman in a wheelchair
Coronavirus: Information for particular health conditions
Coronavirus updates from a range of organisations providing more specialist advice
30 March 2020
Advice and Information
New service for anyone suffering an emergency mental health crisis
Contact the crisis line in advance for advice to ensure you are only leaving home when absolutely necessary.
25 March 2020
News
Woman washing her hands at a hospital sink
Information on Coronavirus
Read the latest advice and information from NHS England and Public Health England about the Coronavirus.
25 March 2020
Advice and Information
Young woman outside a building
Coronavirus is affecting my mental health – what can I do?
The current Coronavirus (COVID19) pandemic may cause you to feel worried, anxious, or scared. Read our seven steps to looking after your wellbeing while staying informed.
19 March 2020
Advice and Information
Elderly woman who uses patient transport services
Our position on Patient Transport Services
We'd like to see clearer eligibility criteria, and better access to the service for patients with communication support needs.
5 March 2020
Response
Mother and son at Centre 404
The Supporting Families Service at Centre 404
We spoke to parents of children with learning disabilities to find out what they valued about this service, and to ask if there was anything that could be improved.
14 February 2020
News
The Supporting Families Service
We spoke to 24 family carers of people with learning disabilities, two staff members, and three teams from referring agencies. We wanted to understand what the service does well, and suggest ways in which it might be further improved.
13 February 2020
Report
Oral health in Islington care homes
We visited six homes, speaking to 46 residents, 24 relatives and 31 staff. We wanted to see how residents were supported with their oral health and whether there was any room for improvement.
3 February 2020
Report
Elderly woman brushing her teeth
Local care home residents are well supported with their oral health
Our volunteers visited six local care homes, speaking to residents, relatives and staff. We also met with the Oral Health Promotion Team from Whittington Health.
3 February 2020
News
Women discussing whether they need to go to the doctor or a pharmacy
Should I see a pharmacist instead of a doctor?
Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.
20 January 2020
Advice and Information
Smiling man at an outdoor event
SpeakUp2020: Share your views and help make the NHS better
New campaign calls on the public to share their experiences of NHS services to help make care better for all.
13 January 2020
News