News and reports | Healthwatch Islington

Assistant helping disabled person on wheelchair with transport using accessible van ramp

We respond to the NHS England consultation on the eligibility criteria for non-emergency patient transport

We continue to hear reports from residents that the Non-Emergency Patient Transport Service doesn’t work well for them. Lack of clarity in the wording of eligibility criteria creates ambiguity, confusion, and unfairness.

15 September 2021

Doctor wearing PPE (personal protective equipment) measures a young woman's blood pressure

Share your experiences of seeing a GP

How easy have you found it to speak to a GP, or to access support from your practice?

13 September 2021

A man and a women sitting on exercise balls. Their arms are stretched out in front of them.

What to expect when waiting for care

Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

6 September 2021

Advice and Information

Pre-pandemic photo showing London street with bus stop and NHS dentist sign

Islington residents continue to experience difficulties accessing dental services

Lack of access to NHS dental services is a big issue at the moment. Philippa Russell, our Community Link Worker, shares her thoughts.

Mature woman intently looking at computer displays. The screens are depicting patient health data. There is a foreground screen showing scrolling numbers

Sharing NHS patient data: Questions and Answers

At our event 'Data sharing in the NHS', we answered questions from the community about changes the NHS is making to how it collects and uses patient data.

Advice and Information

Woman at GP desk

GP Data for planning and research collection: what you need to know

The NHS is making some changes to how it collects and uses patient data. To make sure you're clued up, read some frequently asked questions about the upcoming GP Data for planning and research collection below.

Advice and Information

Face-to-face digital support offered outdoors

Healthwatch helps to drive forward a new borough-wide strategy to promote digital inclusion

Last month we launched a report examining the issue of digital exclusion in the borough. We're happy to say we'll now be working with Islington Council to help them co-produce a new digital inclusion strategy.

Face-to-face digital support offered outdoors

Healthwatch celebrates the return of face-to-face digital support sessions

It's been a big week for our digital support programme and our wider work to promote digital inclusion. Philippa Russell, our Community Link Worker, shares her thoughts.

Portrait of a happy woman in a car with a 'get vaccinated' sticker

Our annual report 2020-21

We engaged with and supported 2,189 residents with issues related to the COVID-19 pandemic this year. 781 people shared their experiences of health and social care.

Older woman speaking on the phone

Community organisations work together to help residents make informed choices about the COVID-19 vaccine

Our Diverse Communities partnership has been helping residents with disabilities or those that don't have English as a first language to get the answers they need.

Woman wearing a facemask and looking at her smartphone

Our review of GP practice websites in Islington

We looked at the websites of the 32 NHS GP practices in Islington, and at the information available to patients about online services.

NHS data

Is the NHS sharing your data? What you need to know

Find out more about how and why your NHS data is shared.

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