We continue to hear reports from residents that the Non-Emergency Patient Transport Service doesn’t work well for them. Lack of clarity in the wording of eligibility criteria creates ambiguity, confusion, and unfairness.
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.
At our event 'Data sharing in the NHS', we answered questions from the community about changes the NHS is making to how it collects and uses patient data.
The NHS is making some changes to how it collects and uses patient data. To make sure you're clued up, read some frequently asked questions about the upcoming GP Data for planning and research collection below.
Last month we launched a report examining the issue of digital exclusion in the borough. We're happy to say we'll now be working with Islington Council to help them co-produce a new digital inclusion strategy.
It's been a big week for our digital support programme and our wider work to promote digital inclusion. Philippa Russell, our Community Link Worker, shares her thoughts.
We engaged with and supported 2,189 residents with issues related to the COVID-19 pandemic this year. 781 people shared their experiences of health and social care.
Our Diverse Communities partnership has been helping residents with disabilities or those that don't have English as a first language to get the answers they need.