Local Healthwatch from Barnet, Camden, Enfield, Haringey and Islington organised surveys, focus groups and interviews to find out what people thought of existing services and to get ideas on how to make services better.
We asked local residents using community health services like podiatry and physiotherapy whether they felt they were waiting a long time for an appointment. We wanted to learn whether that had any impact on their health.
Mystery shoppers called GP practices posing as newly arrived Islington residents looking for a practice which could accommodate their child’s needs. They stated that their child had a diagnosis of autism.