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News and reports

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Access to primary care and social care services for Latin American Over 50s

We worked with the Latin American Women's Rights Service (LAWRS) and the Coalition of Latin Americans in the UK (CLAUK) to gather views from Islington residents
15 March 2016
Report
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Ophthalmology services in Islington

Some eye care services can be provided closer to home, without the need to visit a hospital.
3 March 2016
Report
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The Recovery Centre Isledon Road

An Enter and View visit in November 2015 looking at mental health day services
11 February 2016
Report
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I-HUB GP extended hours service

The IHUB offers weekend and evening appointments and is open to anyone registered with an Islington GP.

4 January 2016
Report
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Mystery shopping: Healthcare Travel Costs

Healthwatch mystery shoppers phoned GP surgeries and visited local hospitals to see how easy it was to make a claim for reimbursement under the Healthcare Travel Costs Scheme.
21 December 2015
Report
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Care home visits

We visited Bridgeside Lodge Care Centre, Cheverton Lodge Care Home, The Highgate Nursing Home, and Muriel Street Resource Centre.
18 November 2015
Report
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GP online services in Islington

To gather local people's views on the online GP appointment booking service, we created a survey.
29 October 2015
Report
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Mental health services for young adults

50 young adults from a range of vulnerable backgrounds gave us their views on mental health, and the mental health support services they would find most useful.
1 October 2015
Report
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Experiences of Integrated Care

Gathering views on Multi-Disciplinary Team pilots
24 August 2015
Report
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NHS Complaints Insight

We carried out some work on local complaints processes in Islington.
1 April 2015
Report
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Customer Service in GP reception areas

A mystery shopping project
19 March 2015
Report
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Experiences of the Integrated Care Ageing Team Service

We carried out interviews with residents, relatives and staff in local care homes.
6 February 2015
Report

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Company no: 8407852 Charity Number: 1173157