Some eye care services can be provided closer to home, without the need to visit a hospital.
We spoke to 51 local residents with experience of visual impairment services, via structured interviews or focus groups. We focused on what might give patients the confidence to use services in the community rather than in a hospital.
- There was not a huge appetite for eye care services to be delivered in the community. Respondents valued the accessibility and familiarity of hospital eye care services. They also appreciated the quality of treatment, referencing the experienced staff and quality of equipment.
- Respondents felt that community services would be better suited to minor ailments, screenings and tests rather than complex or urgent cases.