It's been a great year of growth for Healthwatch Islington. We are the independent champion for people who use health and social care services in the borough.
During November and early December 2022, Healthwatch volunteers and staff phoned 33 Islington practices. They noted the length of the recorded messages and the information that was shared.
Healthwatch Islington volunteers and staff visited 40 Islington pharmacies. The aim of these visits was to observe the physical space of the pharmacy and comment on its accessibility.
Nafsiyat is a charity offering intercultural therapy in over 20 languages to people from diverse cultural communities. They asked us to evaluate their Intercultural Therapy Service for Bengali and Sylheti speakers.
We engaged with over 2,200 residents, providing information, digital support, and gathering views on accessing health and care services, experiences of Long Covid, and the wider impact of the pandemic.