elderly woman on a bus
Do you need help travelling to NHS services?
Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
3 October 2019
Young woman in a waiting area talking to a receptionist
Six ways health services can improve waiting rooms
Here are six steps that people have told us health and social care services can take to provide a better environment while they wait.
29 July 2019
dental nurse
What should you expect when it comes to care for your teeth?
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
12 July 2019
Elderly lady in a wheelchair
Seven pieces of information that you should expect to receive after being diagnosed with dementia
Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.
12 June 2019
How to complain about health services in Islington
Who you need to contact when you want to complain about a health service.
13 May 2019
Woman at a stall offering support services
Dementia services for Islington
Support available in Islington for residents with dementia, or with concerns about their memory.
30 April 2019
elderly woman in conversation with another woman
Care homes: understanding your rights
Choosing a care home can be daunting and it's important to have the right information. Find out more about your rights and how to complain if you are not happy.
18 March 2019
See a pharmacist early
Staying well in winter
Cold weather can be seriously bad for our health. There are several things you can do, however, to keep you and your family well in winter.
5 December 2018
patient records
Who can use your confidential patient information?
Confidential patient information identifies you and says something about your health, care or treatment. You would expect this information to be kept private.
20 July 2018
elderly woman
What should you expect from home care services?
The number of people being cared for in their own homes is increasing but what should you expect from home care services?
29 August 2017
Older man and younger woman looking at a tablet
The Accessible Information Standard - What you can expect from services
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
31 July 2017
Dentist looking at dental x ray
10 top tips to get the most out of your dental appointment
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.
29 November 2016