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Advice and Information

woman walking through the entrance of a GP surgery

Planning care at the end of life

We explain why it’s important to have a plan in place, should you or a loved one become critically ill with coronavirus.
9 April 2020

What's the difference between social distancing, self isolation and shielding

Self-isolation, social distancing and shielding have been introduced by the Government to help you and your loved ones stay safe from COVID-19. Find out what they mean in practice and what applies to you.
8 April 2020
Young woman grieving

Someone I love has died - where can I find support?

There are organisations and groups that can support you if you’re grieving. During the current pandemic some of these services may be offered in different ways because we need to observe social distancing.
2 April 2020

Coronavirus: Information for particular health conditions

Coronavirus updates from a range of organisations providing more specialist advice
30 March 2020
Young woman outside a building

Coronavirus is affecting my mental health – what can I do?

The current Coronavirus (COVID19) pandemic may cause you to feel worried, anxious, or scared. Read our seven steps to looking after your wellbeing while staying informed.
19 March 2020
Women discussing whether they need to go to the doctor or a pharmacy

Should I see a pharmacist instead of a doctor?

Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.
20 January 2020
Patient with documentation

Registering with your GP: understanding your rights

People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
6 January 2020
A dentist wearing a blue face mask

How can you find an NHS dentist?

Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems.
27 November 2019

Social prescribing and navigation services

Social prescribing is a means by which people can access non-clinical activities designed to support health and wellbeing.
20 August 2019
Young woman in a waiting area talking to a receptionist

Six ways health services can improve waiting rooms

Here are six steps that people have told us health and social care services can take to provide a better environment while they wait.
29 July 2019
dental nurse

What should you expect when it comes to care for your teeth?

Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
12 July 2019
Elderly lady in a wheelchair

Seven pieces of information that you should expect to receive after being diagnosed with dementia

Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.
12 June 2019

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