Our annual report 2024-2025
Unlocking the power of people‑driven care
Summary
Healthwatch Islington is your local health and social care champion.
We ensure that NHS leaders and decision‑makers hear your voice and use your feedback to improve care. We can also help you find reliable and trustworthy information and advice.
Our year in numbers
- We supported more than 3,000 people to have their say and get information about their care.
- We currently employ 10 staff and our work is supported by 15 volunteers.
- 858 people shared their experiences of health and social care services with us, helping to raise awareness of issues and improve care.
- 2,707 people came to us for clear advice and information on topics such as mental health support and finding an NHS dentist.
Highlights from the year
- We delivered an innovative model of community research. Over 500 people from minority communities attended workshops on topics including cancer awareness, diabetes, hypertension, menopause, mental health, and winter wellness.
- Healthwatch staff embedded in clinical teams within our local mental health trust have helped patients connect with community services
- We also worked with the trust to co-develop their carers strategy.
- We spoke to residents with communication support needs about their experiences of interpreting (both signed and spoken word) in primary care. Their feedback has helped shape the look of the new interpreting service being introduced later this year.
Downloads
If you need this report in a different format, please email info@healthwatchislington.co.uk
Annual report 2024-2025
