Enter & View is the statutory power granted to every local Healthwatch which allows authorised representatives to visit publicly funded health and social care services to observe how services are being delivered.
- We spoke to 64 patients over the course of two visits.
- Patients felt that appointment letters were clear and contained an appropriate amount of information.
- Clearer signage would be helpful, particularly for patients using the rear entrances
to the hospital, where there are no reception facilities.