It's been a great year of growth for Healthwatch Islington. We are the independent champion for people who use health and social care services in the borough.
GP websites can be hard to navigate and present many barriers to patients who are not confident online. We've been working with residents and commissioners to make things better.
Decision-makers responsible for GP services have worked with us to produce this resource, which is being distributed across general practice in Islington to support providers to improve their messaging.
Yussuf Ahmed is the Coordinator at Islington Somali Community, an organisation belonging to our Diverse Communities Health Voice partnership. In this guest blog, Yussuf talks about the benefits of the collaboration.
We spoke to 65 residents from communities experiencing health inequalities. All were smokers or ex-smokers. Few had taken up the offer of support to give up.