1. Mystery shopping: Healthcare Travel Costs

    Report -

    Healthwatch mystery shoppers phoned GP surgeries and visited local hospitals to see how easy it was to make a claim for reimbursement under the Healthcare Travel Costs Scheme.

  2. Experiences of Integrated Care

    Report -

    Gathering views on Multi-Disciplinary Team pilots

  3. Experiences of the Integrated Care Ageing Team Service

    Report -

    We carried out interviews with residents, relatives and staff in local care homes.

  4. Choose the right NHS service for you and your family

    News -

    The Royal College of Nursing has announced that members will take strike action from Sunday 30 April to Monday 1 May 2023.

  5. Learn about the new commissioning structures in health and care

    Advice and Information -

    Following several years of locally-led development, Integrated Care Systems were established across England on a statutory basis on 1 July 2022