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News and reports

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Residents from communities experiencing health inequalities share feedback on cancer screening services

We asked people about their experiences of cervical screening, bowel cancer screening, and breast screening services.
12 May 2023
Report
Man talking to a doctor

Visibility is important in making LGBTQI+ residents feel welcome across services

We listened to feedback from LGBTQI+ residents on a wide range of services including healthcare, social care, mental health support, and housing.
3 May 2023
News
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The experiences of LGBTQI+ residents when accessing Islington services including health, care and housing

LGBTQI+ residents shared their experiences of accessing health, mental health, social care, and housing services.
3 May 2023
Report

Learn about the new commissioning structures in health and care

Following several years of locally-led development, Integrated Care Systems were established across England on a statutory basis on 1 July 2022
3 May 2023
Advice and Information
Female pharmacist measuring blood pressure of woman in the pharmacy.

Residents rate pharmacy services highly and see them as the easiest health services to access

Many of the people we spoke to wanted to see pharmacies offering more preventative and diagnostic services. Health checks, blood tests, and cholesterol tests were services people said they could access more easily at a pharmacy.
2 May 2023
News
Older woman speaking on the phone

Over 200 local people share feedback on GP appointments with Healthwatch Islington

We spoke to 212 residents from communities that experience health inequalities. Over half found the booking process difficult. Many struggled to get through by phone and it was hard to get a face-to-face appointment.
27 April 2023
News
NHS building

Choose the right NHS service for you and your family

The Royal College of Nursing has announced that members will take strike action from Sunday 30 April to Monday 1 May 2023.
27 April 2023
News
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Residents from communities experiencing health inequalities share feedback on health services

We asked people about their experiences of seeing a GP, using pharmacy services and getting treatment for Long Covid.
21 April 2023
Report
Resident enjoying the Cost of Living event

Residents appreciate support offered at Cost of Living event in Holloway

Attendees were able to access help on a range support services as well as lunch being available for all.
19 April 2023
News
Older man smiling

Our advice and information service will go the extra mile for more vulnerable residents

Our advice and information worker wrote nearly 30 emails and made over 40 phone calls to get Paul the support to which he was entitled.
6 February 2023
Blog
Woman listening on a mobile phone

Recorded information on GP phone lines

Our volunteers rang local GP practices as though they were booking an appointment. We wanted to find out how much recorded information they had to listen to and whether the content was up to date.
2 February 2023
News

Recorded messages and the experience of phoning the GP surgery

During November and early December 2022, Healthwatch volunteers and staff phoned 33 Islington practices. They noted the length of the recorded messages and the information that was shared.
1 February 2023
Report

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Company no: 8407852 Charity Number: 1173157