1. We asked outpatients at the Whittington whether they felt the hospital provided good information about their appointments.

    News -

    We visited the Imaging Department, and the Fracture and Antenatal Clinics. Most people felt the hospital was doing a good job, but there was still some room for improvement.

  2. Bright Beginnings

    Report -

    Healthwatch Islington was commissioned by Manor Gardens Welfare Trust to provide an independent evaluation of the Bright Beginnings project.

  3. Community feedback on Whittington Health's plans for the future

    Report -

    We spoke to 90 local residents to capture their views on maternity services, emergency care, the use of digital technology, and health services located in the community.

  4. Feedback on maternity services at the Whittington Hospital

    News -

    Whittington Health is planning how best to deliver services in the future. To help with this, they asked us to speak to local residents about a range of issues.

  5. What makes for a good text reminder?

    News -

    Increasingly, health providers will text us a reminder ahead of our appointments to help us remember them. We like these reminders, but do we always get all the information we need?

  6. Flu vaccinations for children and pregnant women in Islington

    Advice and Information -

    Children under two years of age are at more risk of complications from flu, as are pregnant women. Children over two may not get such serious symptoms but are likely to spread the virus to other family members.

  7. Manor Gardens Welfare Trust

    Report -

    Healthwatch was commissioned by Manor Gardens Welfare Trust to provide an independent evaluation of the 'Bright Beginnings' Project.

  8. I'm pregnant. What happens next?

    Advice and Information -

    Becoming a parent can be a wonderful and exciting experience, but it can also be overwhelming. To help, we’ve broken down the pregnancy care you should expect from the NHS.

  9. Our response to proposed changes to maternity and neonatal services in North Central London

    Response -

    This is a joint response and comes from Healthwatch Islington and Islington Somali Community.

  10. Transforming Mental Health Services in Camden and Islington

    News -

    Camden and Islington Clinical Commissioning Groups are consulting on the proposed redevelopment of Camden and Islington NHS Foundation Trust‘s St Pancras Hospital site.

  11. How you've made a difference to ADHD services

    News -

    Islington's Attention Deficit Hyperactivity Disorder service for adults is making more support available more quickly.

  12. ADHD clinic for adults

    Report -

    Feedback on services for attention deficit hyperactivity disorder.

  13. Personal Health Budgets

    Report -

    Gathering views from speakers of English as a second language

  14. Community feedback on Personal Health Budgets

    News -

    A Personal Health Budget allows patients with long term health conditions to take greater control of their healthcare and support.

  15. Urgent and same day GP services

    Report -

    Feedback from patients at the Angel Medical Centre walk in service, and from the wider community

  16. The walk in service at Ritchie Street gets good reviews from patients

    News -

    We interviewed 48 patients using the walk in service at the Ritchie Street Health Centre.

  17. Community research 2018

    Report -

    Self-care, social issues affecting health, and care delivered closer to home

  18. Local organisations publish joint report showing how their communities experience health services

    News -

    Diverse Communities Health Voice gathers the views of black and minority ethnic communities that don't speak English as a first language.

  19. Local residents talk to us about hip and knee replacement surgery

    News -

    We visited St Luke's Community Centre in south Islington to hear what people thought about plans to improve how hip and knee replacements are offered in the future.

  20. What is the future of adult social care?

    News -

    The social care system is under huge pressure. What does the future hold?

  21. Our response to plans to transform mental health services in Camden and Islington

    Response -

    The plans include moving inpatient facilities from St Pancras Hospital to a site behind the Whittington Hospital, and building two new community mental health hubs, one in Camden and one in Islington.

  22. Transforming Mental Health Services: Consultation response

    Report -

    Local community organisations would welcome stronger referral pathways, and the opportunity to develop dialogue with Camden and Islington NHS Foundation Trust.

  23. Mental health day service provision in Islington

    Report -

    We spoke to 101 service users across three centres. The feedback we gathered will inform the recommissioning of these much valued services.

  24. Ophthalmology services in Islington

    Report -

    Some eye care services can be provided closer to home, without the need to visit a hospital.

  25. Experiences of Integrated Care

    Report -

    Gathering views on Multi-Disciplinary Team pilots

  26. More feedback about urgent and same day GP services

    Report -

    We went back to Ritchie Street to talk to more patients, particularly young adults, using the walk in centre. We also held a focus group for Deaf patients, and visited GP surgeries to see how easy it was to register as a patient.

  27. Community services: Talking to patients using health centres in Islington

    Report -

    We spoke to 82 patients accessing a variety of community services from 6 health centres across the borough.

  28. Helping to make Islington GP surgeries more autism friendly

    News -

    Mystery shopping by Healthwatch volunteers and feedback from local residents has led to improvements in service design.

  29. Local residents with learning disabilities talk about services provided by Whittington Health

    Report -

    We spoke to 28 learning disabled residents and support workers to capture their views on emergency care, the use of digital technology, and health services located in the community.

  30. People with learning disabilities give their views on emergency care

    News -

    Whittington Health is planning how best to deliver services in the future. To help with this, they asked us to speak to local residents about a range of issues.

  31. Islington Patient Group November 2019 supporting materials

    Report -

    Find materials for this meeting of the Islington Patient Group.

  32. SpeakUp2020: Share your views and help make the NHS better

    News -

    New campaign calls on the public to share their experiences of NHS services to help make care better for all.

  33. Our position on Patient Transport Services

    Response -

    We'd like to see clearer eligibility criteria, and better access to the service for patients with communication support needs.

  34. Our response to the consultation on changes to North Central London Orthopaedic Services

    Response -

    The clinical case for change seems clear. We also welcome the introduction of care coordinators to support patients with disabilities, autism, dementia or learning disabilities.

  35. Our annual report 2019/20

    Report -

    Last year, we engaged with over 2300 residents. 650 people shared their stories about health and social care, and we made 25 recommendations to services about the improvements that people would like to see.

  36. Help health and social care services recover from COVID-19 #BecauseWeAllCare

    News -

    Two-thirds of people in England say they are more likely to act to improve health and social care services since the outbreak of COVID-19. Help services improve and join our campaign #BecauseWeAllCare to encourage people to share their experience.

  37. Learn new ways of managing your eating habits with weight management experts from UCH

    News -

    Participants are needed for focus groups planned for October, led by specialists from University College Hospital

  38. Improvements in mental health support services for migrant communities in Islington

    Blog -

    Feedback we received from residents and local organisations supporting migrant communities is helping make mental health services easier to access for people from diverse cultural backgrounds

  39. It's a dog's life on Whatsapp - Islington pet owner learns new digital tricks

    News -

    Patsy used to just use her phone for making calls. Now she can use it to to share photos of her beloved dog with her friends. We hope this is just the start of her digital journey.

  40. Think you need to go to A&E? Call NHS 111 first.

    Advice and Information -

    On 1 December the NHS introduced a new way for you to access urgent care. Find out what this means for you and your loved ones.

  41. What will the 'new normal' look like for general practice in Islington?

    News -

    Are the changes to services we’ve seen over the past nine months going to be here to stay?

  42. From Digital Exclusion to Inclusion

    Report -

    We know that there is a huge digital divide in Islington and that this is likely to exacerbate existing inequality if we don’t take joined-up action.

  43. What are people telling us about e-consult?

    News -

    For patients who are comfortable using computers e-consult can be a convenient and user-friendly method of getting in contact with the GP surgery. For patients who struggle with or cannot use computers, e-consult can be a serious barrier to access.

  44. Ten top tips for using e-consult

    Report -

    Here are ten top tips for using e-consult

  45. What is Long Covid?

    Advice and Information -

    Long Covid usually presents with clusters of symptoms, often overlapping, which can fluctuate and change over time and can affect any system in the body.

  46. Analysis of Islington GP practice websites

    Report -

    The information and help available through the GP practice website is likely to be an increasingly important factor in meeting patient needs.

  47. Is the NHS sharing your data? What you need to know

    News -

    Find out more about how and why your NHS data is shared.

  48. Our annual report 2020-21

    Report -

    We engaged with and supported 2,189 residents with issues related to the COVID-19 pandemic this year. 781 people shared their experiences of health and social care.