1. Pharmacy services in Islington

    Report -

    We surveyed 117 local residents to see if they were aware of additional services available from local pharmacies

  2. Black and minority ethnic groups accessing services in Islington 2016/17

    Report -

    207 local residents gave us their views on pharmacy, lifestyle and well-being, A&E, interpreting services, and GP referrals.

  3. Emergency department, general practice, or pharmacy services?

    Report -

    A number of people use hospital emergency departments when they could be seen by a GP or in their local pharmacy. What factors influence how we decide where we need to be seen?

  4. Black and minority ethnic groups accessing services in Islington 2015/16

    Report -

    Local residents gave us their views on hospital appointments and patient choice, GP services, and keeping fit and healthy.

  5. Islington Patient Group November 2019 supporting materials

    Report -

    Find materials for this meeting of the Islington Patient Group.

  6. Should I see a pharmacist instead of a doctor?

    Advice and Information -

    Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.

  7. What are people telling us about e-consult?

    News -

    For patients who are comfortable using computers e-consult can be a convenient and user-friendly method of getting in contact with the GP surgery. For patients who struggle with or cannot use computers, e-consult can be a serious barrier to access.

  8. Winter Wellness fact sheet

    Report -

    Correct as of 26 January 2022

  9. What medical support are you entitled to if you’re new to the UK?

    Advice and Information -

    For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.

  10. Find out about high blood pressure

    Advice and Information -

    One in five people in Islington have high blood pressure but only half know that they do. Left untreated, high blood pressure can lead to heart attack and stroke. The only way to find out whether you have high blood pressure is to get it measured.

  11. Spotlight on volunteering

    Blog -

    Jenni volunteers as a Health Champion. As Covid restrictions ease we are looking forward to getting back out into the community and speaking to local residents again.

  12. Healthwatch hypertension information campaign kicks off in style

    News -

    Our staff and volunteers have been offering free blood pressure tests and raising awareness of the dangers of high blood pressure at Callyfest and on Chapel Market.

  13. Mystery shopping the accessibility of Islington pharmacies

    Report -

    Healthwatch Islington volunteers and staff visited 40 Islington pharmacies. The aim of these visits was to observe the physical space of the pharmacy and comment on its accessibility.

  14. Healthwatch volunteers visit pharmacies in Islington

    News -

    Our volunteers visited local pharmacies to see how accessible they were for people in wheelchairs or with limited mobility.

  15. Support for stopping smoking

    Advice and Information -

    Stop smoking services are free, friendly, and can massively boost your chances of quitting for good.

  16. Pharmacy services: discovering what's on offer in Islington

    Advice and Information -

    You might be surprised by the range of support that's available from your local pharmacy. Residents on low incomes who are classed as socially vulnerable can access free medicines for minor ailments.

  17. Residents from communities experiencing health inequalities share feedback on health services

    Report -

    We asked people about their experiences of seeing a GP, using pharmacy services and getting treatment for Long Covid.

  18. Choose the right NHS service for you and your family

    News -

    The Royal College of Nursing has announced that members will take strike action from Sunday 30 April to Monday 1 May 2023.

  19. Residents rate pharmacy services highly and see them as the easiest health services to access

    News -

    Many of the people we spoke to wanted to see pharmacies offering more preventative and diagnostic services. Health checks, blood tests, and cholesterol tests were services people said they could access more easily at a pharmacy.

  20. Feedback on smoking cessation and pulmonary rehabilitation services in Islington

    Report -

    We spoke to 98 smokers and ex-smokers from communities experiencing health inequalities.

  21. How can you save money on your Hormone Replacement Therapy?

    Advice and Information -

    A new scheme could see women across England save hundreds of pounds yearly on their Hormone Replacement Therapy with a prepayment certificate.

  22. Residents give feedback on support services for stopping smoking

    News -

    We spoke to 65 residents from communities experiencing health inequalities. All were smokers or ex-smokers. Few had taken up the offer of support to give up.

  23. Celebrating the work of Healthwatch with diverse communities.

    Blog -

    Yussuf Ahmed is the Coordinator at Islington Somali Community, an organisation belonging to our Diverse Communities Health Voice partnership. In this guest blog, Yussuf talks about the benefits of the collaboration.

  24. Our annual report 2022-2023

    Report -

    It's been a great year of growth for Healthwatch Islington. We are the independent champion for people who use health and social care services in the borough.

  25. Healthwatch tackles high blood pressure

    News -

    We helped over 1,300 people improve their understanding of hypertension and identified over 130 people with undiagnosed hypertension, whom we were able to point in the direction of their GP or community pharmacy for further tests.

  26. Raising awareness of hypertension in Islington

    Report -

    We helped over 1,300 people improve their understanding of hypertension.

  27. Urgent and emergency care in North London

    Report -

    Local Healthwatch from Barnet, Camden, Enfield, Haringey and Islington organised surveys, focus groups and interviews to find out what people thought of existing services and to get ideas on how to make services better.

  28. Islington Reablement Service

    Report -

    The reablement service supports people to regain independence following a period of ill-health, usually involving a stay in hospital.

  29. What you've told us about the reablement service

    News -

    We carried out phone interviews with 29 people to find out if they thought reablement had worked for them.

  30. Long waits for appointments for community health services can affect health, say local residents

    News -

    Healthwatch asked Islington residents using services like podiatry, physiotherapy, and district nursing to share their views about waiting times.

  31. Community research 2018

    Report -

    Self-care, social issues affecting health, and care delivered closer to home

  32. Local organisations publish joint report showing how their communities experience health services

    News -

    Diverse Communities Health Voice gathers the views of black and minority ethnic communities that don't speak English as a first language.

  33. Local residents talk to us about hip and knee replacement surgery

    News -

    We visited St Luke's Community Centre in south Islington to hear what people thought about plans to improve how hip and knee replacements are offered in the future.

  34. How well do local health and care services support the needs of people with autism?

    Report -

    Throughout the Autumn of 2016 we spoke with Islington residents with Autism Spectrum Condition, and with their families.

  35. Mystery shopping: Healthcare Travel Costs

    Report -

    Healthwatch mystery shoppers phoned GP surgeries and visited local hospitals to see how easy it was to make a claim for reimbursement under the Healthcare Travel Costs Scheme.

  36. Experiences of Integrated Care

    Report -

    Gathering views on Multi-Disciplinary Team pilots

  37. Experiences of the Integrated Care Ageing Team Service

    Report -

    We carried out interviews with residents, relatives and staff in local care homes.

  38. Experiences of Deaf service-users in local hospitals

    Report -

    Deaf service users raised a range of concerns about experiences in local hospitals.

  39. Moorfields Eye Hospital - Enter and View visits

    Report -

    Over a two week period in September 2018 we conducted three visits to Moorfields Eye Hospital on City Road.

  40. Moorfields Eye Hospital gets a big thumbs up from outpatients

    News -

    Healthwatch volunteers visited Moorfields Eye Hospital three times last year to speak to outpatients.

  41. Talking to patients using health centres in Islington

    News -

    Healthwatch volunteers from London Metropolitan University have carried out over 80 interviews with patients accessing community services like podiatry, physiotherapy, and blood testing.

  42. Whittington Hospital Enter and View visits

    Report -

    We visited the Imaging Department, and the Fracture and Antenatal Clinics. We asked outpatients about the information they had been sent ahead of their appointment. We also asked them how easy it was find their way around the hospital.

  43. We asked outpatients at the Whittington whether they felt the hospital provided good information about their appointments.

    News -

    We visited the Imaging Department, and the Fracture and Antenatal Clinics. Most people felt the hospital was doing a good job, but there was still some room for improvement.

  44. How we helped one elderly patient regain access to hospital transport services

    News -

    Islington patient with long term health conditions makes good use of our information and signposting service.

  45. Community feedback on Whittington Health's plans for the future

    Report -

    We spoke to 90 local residents to capture their views on maternity services, emergency care, the use of digital technology, and health services located in the community.

  46. Feedback on maternity services at the Whittington Hospital

    News -

    Whittington Health is planning how best to deliver services in the future. To help with this, they asked us to speak to local residents about a range of issues.

  47. Local residents with learning disabilities talk about services provided by Whittington Health

    Report -

    We spoke to 28 learning disabled residents and support workers to capture their views on emergency care, the use of digital technology, and health services located in the community.