1. Report -

    How do GP practices in Islington make their services accessible to patients with a communication support need?
  2. Report -

    Mystery shoppers called GP practices posing as newly arrived Islington residents looking for a practice which could accommodate their child’s needs. They stated that their child had a diagnosis of autism.
  3. News -

    Our volunteers visited all the GP practices in the borough to get a sense of how easy it is for them to meet the Accessible Information Standard.
  4. Report -

    Throughout the Autumn of 2016 we spoke with Islington residents with Autism Spectrum Condition, and with their families.
  5. News -

    Mystery shopping by Healthwatch volunteers and feedback from local residents has led to improvements in service design.
  6. Report -

    We spoke to 28 learning disabled residents and support workers to capture their views on emergency care, the use of digital technology, and health services located in the community.
  7. Report -

    We spoke to 24 family carers of people with learning disabilities, two staff members, and three teams from referring agencies. We wanted to understand what the service does well, and suggest ways in which it might be further improved.
  8. News -

    We spoke to parents of children with learning disabilities to find out what they valued about this service, and to ask if there was anything that could be improved.