1. News -

    New campaign calls on the public to share their experiences of NHS services to help make care better for all.
  2. Response -

    We'd like to see clearer eligibility criteria, and better access to the service for patients with communication support needs.
  3. Response -

    The clinical case for change seems clear. We also welcome the introduction of care coordinators to support patients with disabilities, autism, dementia or learning disabilities.
  4. Report -

    Last year, we engaged with over 2300 residents. 650 people shared their stories about health and social care, and we made 25 recommendations to services about the improvements that people would like to see.
  5. News -

    Two-thirds of people in England say they are more likely to act to improve health and social care services since the outbreak of COVID-19. Help services improve and join our campaign #BecauseWeAllCare to encourage people to share their experience.
  6. News -

    Participants are needed for focus groups planned for October, led by specialists from University College Hospital
  7. Blog -

    Feedback we received from residents and local organisations supporting migrant communities is helping make mental health services easier to access for people from diverse cultural backgrounds
  8. News -

    Patsy used to just use her phone for making calls. Now she can use it to to share photos of her beloved dog with her friends. We hope this is just the start of her digital journey.
  9. Advice and Information -

    On 1 December the NHS introduced a new way for you to access urgent care. Find out what this means for you and your loved ones.
  10. News -

    Are the changes to services we’ve seen over the past nine months going to be here to stay?