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We'd like to see clearer eligibility criteria, and better access to the service for patients with communication support needs. -
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Digital can be for anyone, but it isn’t for everyone. -
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By not making our services inclusive we deny access to people who are entitled to health and social care support, and we unintentionally discriminate. -
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We continue to hear reports from residents that the Non-Emergency Patient Transport Service doesn’t work well for them. Lack of clarity in the wording of eligibility criteria creates ambiguity, confusion, and unfairness. -
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Healthwatch Islington is pleased that the new fertility policy for North Central London will follow the guidance produced by the National Institute for Health and Care Excellence.
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Islington is a borough of stark inequalities. We want to see services and support designed around the needs of those residents experiencing this inequality. -
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A challenging funding environment means we are no longer able to offer one-to-one support for digital beginners.