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Sadly, we were not surprised to read in the Islington Tribune that regulators found home care services to be lower quality than we should expect. -
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The plans include moving inpatient facilities from St Pancras Hospital to a site behind the Whittington Hospital, and building two new community mental health hubs, one in Camden and one in Islington. -
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We'd like to see clearer eligibility criteria, and better access to the service for patients with communication support needs. -
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The clinical case for change seems clear. We also welcome the introduction of care coordinators to support patients with disabilities, autism, dementia or learning disabilities. -
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Digital can be for anyone, but it isn’t for everyone. -
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By not making our services inclusive we deny access to people who are entitled to health and social care support, and we unintentionally discriminate. -
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We continue to hear reports from residents that the Non-Emergency Patient Transport Service doesn’t work well for them. Lack of clarity in the wording of eligibility criteria creates ambiguity, confusion, and unfairness. -
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Healthwatch Islington is pleased that the new fertility policy for North Central London will follow the guidance produced by the National Institute for Health and Care Excellence.
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Islington is a borough of stark inequalities. We want to see services and support designed around the needs of those residents experiencing this inequality. -
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A challenging funding environment means we are no longer able to offer one-to-one support for digital beginners. -
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This is a joint response and comes from Healthwatch Islington and Islington Somali Community. -
Advice and Information -
Confidential patient information identifies you and says something about your health, care or treatment. You would expect this information to be kept private. -
Advice and Information -
Who you need to contact when you want to complain about a health service. -
Advice and Information -
Choosing a care home can be daunting and it's important to have the right information. Find out more about your rights and how to complain if you are not happy. -
Advice and Information -
Support available in Islington for residents with dementia, or with concerns about their memory. -
Advice and Information -
Support available in Islington for residents recovering from a stroke, and for their family members and carers. -
Advice and Information -
Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis. -
Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Advice and Information -
Here are six steps that people have told us health and social care services can take to provide a better environment while they wait. -
Advice and Information -
Social prescribing is a means by which people can access non-clinical activities designed to support health and wellbeing. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems. -
Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you. -
Advice and Information -
Find out what to do if you have COVID-19 symptoms, where to go for support, and how you can help stop the spread -
Advice and Information -
The current Coronavirus (COVID19) pandemic may cause you to feel worried, anxious, or scared. Read our seven steps to looking after your wellbeing while staying informed. -
Advice and Information -
Coronavirus updates from a range of organisations providing more specialist advice -
Advice and Information -
Find out more about shielding, who it applies to, and what to do if you're a shielder. -
Advice and Information -
There are organisations and groups that can support you if you’re grieving. During the current pandemic some of these services may be offered in different ways because we need to observe social distancing. -
Advice and Information -
Self-isolation, social distancing and shielding have been introduced by the Government to help you and your loved ones stay safe from COVID-19. Find out what they mean in practice and what applies to you. -
Advice and Information -
We explain why it’s important to have a plan in place, should you or a loved one become critically ill with coronavirus.
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Advice and Information -
Dr Peter Wilson, consultant microbiologist at University College London Hospitals (UCLH), spoke to us about ways to minimise the chances of transmission of coronavirus at home. -
Advice and Information -
If you have cancer, it’s understandable you might feel anxious about COVID-19. The Government and the NHS have both confirmed that cancer treatment should continue to be prioritised as we emerge from the COVID-19 pandemic -
Advice and Information -
Researchers from University College London Hospital with expertise in obesity, diet and nutrition, and exercise and physical activity spoke to us about actions we can all take to stay healthy during the coronavirus pandemic. -
Advice and Information -
Data specialists from University College London Hospital spoke to us about ways we can keep safe online. We also learned how our health data is shared. -
Advice and Information -
Routine dental care has had to change because of COVID-19, with social distancing rules making it difficult to access services. Here’s some information on how to access an NHS dentist during the pandemic. -
Advice and Information -
The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital. -
Advice and Information -
A consultant in medical virology from University College London spoke to us about the upcoming flu season and debunked some common misconceptions about flu vaccinations. -
Advice and Information -
Dr Paraskevopoulou, a consultant in medical virology from University College London answered questions from Healthwatch members about the upcoming flu season and flu vaccinations -
Advice and Information -
Children under two years of age are at more risk of complications from flu, as are pregnant women. Children over two may not get such serious symptoms but are likely to spread the virus to other family members. -
Advice and Information -
Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to. -
Advice and Information -
On 1 December the NHS introduced a new way for you to access urgent care. Find out what this means for you and your loved ones. -
Advice and Information -
What you need to know about the COVID-19 vaccination programme in Islington, including why it's important to have the vaccine. -
Advice and Information -
Liam Beadman, the Head of Primary Care Development for Islington at NHS North Central London, together with his colleagues answered our questions about the Covid vaccination programme. -
Advice and Information -
Not all COVID tests are the same so it’s important to get the right one. Find out where to go to get tested, which test is most suitable for you, and what to do if you get a positive COVID-19 test result. -
Advice and Information -
Long Covid usually presents with clusters of symptoms, often overlapping, which can fluctuate and change over time and can affect any system in the body.