1. Meaningful activities in care homes and nursing homes in Islington

    Report -

    Our Enter and View volunteers have visited six care homes and nursing homes across the borough. They spoke to residents, their carers and relatives, and to staff.

  2. Bright Beginnings

    Report -

    Healthwatch Islington was commissioned by Manor Gardens Welfare Trust to provide an independent evaluation of the Bright Beginnings project.

  3. Community feedback on Whittington Health's plans for the future

    Report -

    We spoke to 90 local residents to capture their views on maternity services, emergency care, the use of digital technology, and health services located in the community.

  4. Local residents with learning disabilities talk about services provided by Whittington Health

    Report -

    We spoke to 28 learning disabled residents and support workers to capture their views on emergency care, the use of digital technology, and health services located in the community.

  5. NHS Long Term Plan

    Report -

    Local Healthwatch from Barnet, Camden, Enfield, Haringey and Islington organised surveys, focus groups and interviews to find out what people thought of existing NHS services and to get ideas on how to make services better.

  6. Islington Patient Group June 2019 supporting materials

    Report -

    Find materials for this meeting of the Islington Patient Group.

  7. Social prescribing and navigation services in Islington

    Report -

    We spoke to 154 residents from migrant communities about their experiences of social prescribing and navigation services

  8. Islington Patient Group November 2019 supporting materials

    Report -

    Find materials for this meeting of the Islington Patient Group.

  9. Mental health and wellbeing for the Deaf community November 2019 meeting

    Report -

    A summary of this meeting

  10. Oral health in Islington care homes

    Report -

    We visited six homes, speaking to 46 residents, 24 relatives and 31 staff. We wanted to see how residents were supported with their oral health and whether there was any room for improvement.

  11. The Supporting Families Service

    Report -

    We spoke to 24 family carers of people with learning disabilities, two staff members, and three teams from referring agencies. We wanted to understand what the service does well, and suggest ways in which it might be further improved.

  12. Mental health support services for migrant communities in Islington

    Report -

    We interviewed 73 residents from migrant communities who were living with mental health issues find out what their experiences were of accessing the support available in the borough.

  13. How to use Zoom

    Report -

    A brief introduction to Zoom - giving guidance on how to join a virtual meeting.

  14. Our annual report 2019/20

    Report -

    Last year, we engaged with over 2300 residents. 650 people shared their stories about health and social care, and we made 25 recommendations to services about the improvements that people would like to see.

  15. How has the coronavirus pandemic affected our mental health?

    Report -

    The presentations and notes from our 30 June mental health event

  16. Orthodontic treatment following the coronavirus (Covid-19) pandemic in England

    Report -

    NHS Patient Information Leaflet

  17. Presentations and Q&A from the ‘Accessing services as we come out of lockdown’ event

    Report -

    Meeting notes

  18. The impact of Covid-19: Community feedback on life during lockdown

    Report -

    We surveyed 200 local residents, 180 of whom were from migrant communities. We asked them about their experiences of lockdown, and of the coronavirus pandemic more broadly.

  19. Flu Vaccinations and Covid-19 Meeting notes September 2020

    Report -

    Meeting notes

  20. Living in Islington: Resident views

    Report -

    The Fairer Together Partnership has been established to bring together a range of organisations in Islington to confront the challenges local people are facing.

  21. Providing information and support to migrant communities in Islington affected by Covid-19

    Report -

    We supported 680 residents from migrant communities with a range of issues related to the pandemic, and helped 1698 local people get access to reliable information about coronavirus.

  22. Looking after our wellbeing during the pandemic

    Report -

    Staff from Camden and Islington NHS Foundation Trust spoke to us about mental health issues related to the pandemic, and the actions we can take to look after ourselves and others

  23. Looking after our wellbeing: Questions and Answers

    Report -

    Meeting Notes

  24. Coronavirus Vaccine Fact Sheet

    Report -

    Correct as of 15 March and updated on 25 May 2021

  25. Carers Survey 2021: Feedback from local residents with a caring role

    Report -

    During January and February 2021, we spoke to 44 carers over the phone about their experiences and the services with which they engage.

  26. Developing a virtual model of counselling support

    Report -

    Feedback from staff and service users at the Maya Centre on their experiences of virtual counselling during the pandemic

  27. From Digital Exclusion to Inclusion

    Report -

    We know that there is a huge digital divide in Islington and that this is likely to exacerbate existing inequality if we don’t take joined-up action.

  28. Ten top tips for using e-consult

    Report -

    Here are ten top tips for using e-consult

  29. Analysis of Islington GP practice websites

    Report -

    The information and help available through the GP practice website is likely to be an increasingly important factor in meeting patient needs.

  30. Our annual report 2020-21

    Report -

    We engaged with and supported 2,189 residents with issues related to the COVID-19 pandemic this year. 781 people shared their experiences of health and social care.

  31. Healthwatch Islington response to NHS England consultation on non-emergency patient transport

    Report -

    We respond to the NHS England and NHS Improvement survey on the updated eligibility criteria for non-emergency patient transport.

  32. COVID-19 booster vaccine fact sheet

    Report -

    Correct as of 1 November 2021

  33. Winter Wellness fact sheet

    Report -

    Correct as of 26 January 2022

  34. Arachne Greek Cypriot Women's Group

    Report -

    Healthwatch carried out an independent evaluation of 'Building and sustaining bridges of inclusion', Arachne's Lottery-funded advice and information project

  35. Manor Gardens Welfare Trust

    Report -

    Healthwatch was commissioned by Manor Gardens Welfare Trust to provide an independent evaluation of the 'Bright Beginnings' Project.

  36. Centre 404

    Report -

    Local funder Cloudesley recommended Healthwatch Islington to Centre 404 as an independent evaluator for their Supporting Families Service.

  37. Maya Centre

    Report -

    We evaluated the experience of offering and accessing counselling support remotely, from the perspective of Maya Centre staff, and service users.

  38. Islington care homes: experiences of accessing health services for residents

    Report -

    We asked care home managers about access to health services for their residents.

  39. Experiences of accessing NHS dental services since the pandemic

    Report -

    Many people have reported difficulties accessing NHS dental services in Islington since the pandemic.

  40. Let's Talk Inequality - Healthwatch response

    Report -

    Healthwatch responds to the Islington Council's call for evidence, sharing examples of inequality that we have come across in our recent work.

  41. Experiences of Long Covid in North Central London

    Report -

    New Healthwatch report into Long Covid in North Central London

  42. Experiences of accessing a GP since the pandemic

    Report -

    Our online survey explored how local people's experiences of accessing a GP have changed since the pandemic

  43. Our annual report 2021-2022

    Report -

    We engaged with over 2,200 residents, providing information, digital support, and gathering views on accessing health and care services, experiences of Long Covid, and the wider impact of the pandemic.

  44. Nafsiyat: Intercultural Therapeutic Support: An Evaluation

    Report -

    Nafsiyat is a charity offering intercultural therapy in over 20 languages to people from diverse cultural communities. They asked us to evaluate their Intercultural Therapy Service for Bengali and Sylheti speakers.

  45. Mystery shopping the accessibility of Islington pharmacies

    Report -

    Healthwatch Islington volunteers and staff visited 40 Islington pharmacies. The aim of these visits was to observe the physical space of the pharmacy and comment on its accessibility.

  46. Challenging Inequalities Self-Assessment Toolkit

    Report -

    Progressing Equality Through Mental Health Commissioning and Mental Health Service Delivery

  47. Recorded messages and the experience of phoning the GP surgery

    Report -

    During November and early December 2022, Healthwatch volunteers and staff phoned 33 Islington practices. They noted the length of the recorded messages and the information that was shared.

  48. Residents from communities experiencing health inequalities share feedback on health services

    Report -

    We asked people about their experiences of seeing a GP, using pharmacy services and getting treatment for Long Covid.

  49. The experiences of LGBTQI+ residents when accessing Islington services including health, care and housing

    Report -

    LGBTQI+ residents shared their experiences of accessing health, mental health, social care, and housing services.

  50. Residents from communities experiencing health inequalities share feedback on cancer screening services

    Report -

    We asked people about their experiences of cervical screening, bowel cancer screening, and breast screening services.