New service for anyone suffering an emergency mental health crisis

Contact the crisis line in advance for advice to ensure you are only leaving home when absolutely necessary.

Camden and Islington NHS Foundation Trust have moved the service they normally offer in emergency departments. Their 24-hour Mental Health Crisis Assessment Service, at St Pancras Hospital, will see people in need of care so that they do not have to go to a hospital emergency department unless they have an urgent medical need.

Emergency departments are under unprecedented pressure due to COVID-19 – the illness caused by coronavirus. The Trust are urging people in mental health crisis to telephone their 24/7 crisis line on 020 3317 6333 or contact their usual community mental health team. If service users attend the 24-hour Mental Health Crisis Assessment Service in person they will see you but they urge you to contact the crisis line in advance for advice to ensure you are only leaving home when absolutely necessary.

Nurses and doctors from our liaison and crisis teams will be at the service to treat people and refer them to the best service to meet their needs.

People should not attend the Mental Health Crisis Assessment Service if they have symptoms of COVID-19 – a fever, cough and difficulty breathing. If anyone has these symptoms, they should stay at home and use the NHS111 online service to report their symptoms. If they are in mental health crisis and have COVID-19 symptoms, they should telephone the crisis line on: 020 3317 6333

Where and when it operates:

The Mental Health Crisis Assessment Service is now open 24 hours a day, seven days a week in the Bloomsbury Building on the St Pancras Hospital site, 4 St Pancras Way, London NW1 0PE                                     

A map is provided below:

             

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