How we can help
- We'll help you get used to your device and get started on your digital journey. We'll give you the support and encouragement you need to improve your confidence. We can also give you tips on staying safe online.
- We can show you how to get things done - whether that's setting up an email account, accessing services and paying bills online, or using social media to stay connected to friends and family. Tell us what you want to learn about and our Digital Champions will show you how.
- During the coronavirus pandemic being online is more useful than ever. Doctors, therapists and others are seeing patients in virtual meetings, prescriptions can be filled without going to the pharmacy and tools like e-consult let your doctor know if you need an appointment.
Support for individuals
We work with providers of social housing and sheltered accommodation to improve the digital skills of those most at risk of digital exclusion. We also offer one to one support to local residents over the phone, by email, or via other digital platforms.
Support for organisations
We help small community organisations to move their activities online. This means they can continue to support the residents they serve whilst developing new ways of working and respecting social distancing guidelines.
Help to access online services
We can walk you through the steps you need to take to register for online GP services. You will then be able to use a smartphone app to book GP appointments, order your repeat prescriptions, and access your health care records. We can also show you how to go online to find a wide range of activities in your local area to support your health and wellbeing.
Support to attend meetings online
We run a programme of online events in partnership with specialist health organisations to give you the information you need to stay healthy during the pandemic. We use Zoom, a videoconferencing platform, to host these events. If you are new to Zoom we will show you how to use it so you are able to participate in these meetings, and build your confidence with these tools.
I used to think that digital was a no go area.
Since 2018 we have supported over 250 residents through our digital inclusion projects. We have worked with older people with long-term health conditions, parents, and people living in supported accommodation. 80% of the people taking part said that they were now better able to look up information online relating to their own health conditions. Two thirds reported increasing their knowledge of managing an email account.
80% said they felt more able to stay in touch with family and friends using social media.
80% said they were better able to find local activities to support their health and wellbeing.
Women from Islington Somali Community say digital training has helped them feel more connected to family and friends
Women from Islington Bangladesh Association are now using an NHS app to book appointments and order repeat prescriptions